Salesforce Related Exams
Public-Sector-Solutions Exam
The Salesforce Public Sector Solutions Exam and the Salesforce Communications Cloud Exam cater to different aspects of Salesforce’s offerings, focusing on specific industries and functionalities. Here’s a detailed comparison:
A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?
A government agency charges license fees for small businesses. The agency uses Public Sector Solutions to automate the license application process and dynamically calculate the license fee (based on multiple parameters, ex: revenue, industry type, etc..) for a specific business customer.
Which public sector tools should be leveraged tor this use case?
A customer has specific steps/tasks that need to be performed every time a new Business License Application comes in. The following actions must be completed:
•The applicant must upload an image of their driver's license
•The license reviewer must perform a background check within five business/working days
•The license reviewer must enter the background check results into an external system manually within two business days of completing the background check
•The license reviewer must provide a recommendation to the approver to approve/reject the application & submit it for review
•The license reviewer may add additional steps/tasks for a particular application as needed
Which statement is true regarding Action Plan Templates relative to the business requirements above?