Salesforce Related Exams
Salesforce-Communications-Cloud Exam
The Salesforce-Communications-Cloud exam covers major topics such as:
Product Catalog Management
Order Management and Fulfillment
Service Management and Orchestration
Industry Data Models
Digital BSS Concepts
Integration and Automation using OmniStudio and Salesforce Flow
The Salesforce-Communications-Cloud is designed for telecom service providers to manage customer interactions, orders, and product catalogs efficiently. In contrast, the Salesforce-Media-Cloud caters to media and entertainment companies, focusing on advertising sales, content distribution, and subscriber management.
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?
United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?