Salesforce Related Exams
Salesforce-Communications-Cloud Exam
The Salesforce-Communications-Cloud exam covers major topics such as:
Product Catalog Management
Order Management and Fulfillment
Service Management and Orchestration
Industry Data Models
Digital BSS Concepts
Integration and Automation using OmniStudio and Salesforce Flow
The Salesforce-Communications-Cloud is designed for telecom service providers to manage customer interactions, orders, and product catalogs efficiently. In contrast, the Salesforce-Media-Cloud caters to media and entertainment companies, focusing on advertising sales, content distribution, and subscriber management.
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.