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Salesforce-Communications-Cloud Exam Dumps : Salesforce Communications Cloud Accredited Professional (AP) Exam

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Salesforce Communications Cloud Accredited Professional (AP) Exam Questions and Answers

Question 1

Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers

Options:

A.

Model the Ethernet access device as a child product of the dedicated internet service offer

B.

Model dedicated internet service as a child product of the Ethernet access device offer.

C.

Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.

D.

Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added

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Question 2

ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

Options:

A.

Keep the number of attribute on the product low, avoid big picklist and direct assignments.

B.

Advise them to use picklist attribute with multiple pick lists values instead of configuring new products

C.

Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.

D.

Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules

Question 3

A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

Options:

A.

Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price

B.

Use the versioning feature and comparing the prices for the version product after having enabled the feature

C.

Use EPC project feature checking the changes done for the defaulted project after having enable the feature

D.

Use price list history checking the changes done after having enabled the track field history on the Price list entry object