L3M4 Exam Dumps : Team Dynamics and Change

Explanation

This is regarded as the most effective place to be on the matrix, and it is labelled 'trust'.

In other words, the team trusts the leader a great deal because the leader is both competent and cares.

Explanation

It's unlikely to be coercion as the QUESTION NO: tells us it's a soft approach.

Facilitation suggests helping the employees along quite a bit to accept the change.

Participation suggests employees will have some say in decision-making.

And the QUESTION NO: speaks of 'increasing understanding' - it's 'Education'.

Kotter and Schlesinger's work here follows a relatively common approach to the thinking in man-agement literature about Change - a continuum from real soft gentle 'this is what we're thinking' through to 'do this or else' with a metaphorical baton in management's hand.

Explanation

Economic.

Although there may be some political input which may have an effect on exchange rates and infla-tion, the primary heading is obviously 'economic'.