L3M4 Exam Dumps : Team Dynamics and Change

Explanation

This is Theory Y.

X and Y are theoretical extremes for discussion purposes - they do not necessarily reflect real-life situations.

As a manager, do I tend towards X or Y? In the real world, as a manager of people, that's a really challenging questions.

Explanation

It's unlikely to be coercion as the QUESTION NO: tells us it's a soft approach.

Facilitation suggests helping the employees along quite a bit to accept the change.

Participation suggests employees will have some say in decision-making.

And the QUESTION NO: speaks of 'increasing understanding' - it's 'Education'.

Kotter and Schlesinger's work here follows a relatively common approach to the thinking in man-agement literature about Change - a continuum from real soft gentle 'this is what we're thinking' through to 'do this or else' with a metaphorical baton in management's hand.