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CIPS L3M4 Dumps

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Total 90 questions

Team Dynamics and Change Questions and Answers

Question 1

Thinking about the PESTEL model, under which heading would ageing society most readily fall?

Options:

A.

Technological

B.

Socio-cultural

C.

Environmental

D.

Legal

Question 2

Where there is transformational change coupled with a slow rate of change, is this:

Options:

A.

Evolution

B.

Adaptation

C.

Revolution

D.

Reconstruction

Question 3

The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?

Options:

A.

Technological

B.

Market

C.

Competitive

Question 4

‘The individual does not believe that the change is really happening and looks for evidence that it is not true’. Which stage of the Kubler-Ross model does this describe?

Options:

A.

Depression

B.

Frustration and anger

C.

Shock

D.

Denial

Question 5

‘Members of a team have xxxx skills, and not the same skills’. Select the one which fits best to re-place xxxx.

Options:

A.

Complementary

B.

Developing

C.

Conflicting

D.

Identical

Question 6

Thinking of Tannenbaum and Schmidt’s work, which of the following terms describes a leader @who is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and what the leader says'.

Options:

A.

Autocratic

B.

Dictatorial

C.

Laissez-faire

D.

Democratic

Question 7

The view that financial rewards are welcome, but are not everything; that workers are willing to take on responsibility and enjoy a problem-solving approach is in line with Theory (Douglas McGregor):

Options:

A.

Y

B.

A

C.

Z

D.

X

Question 8

An expediter would be expected to primarily:

Options:

A.

Undertake purchasing research

B.

Deliver in-house procurement training

C.

Chase up late or potentially late deliveries

D.

Pay invoices

Question 9

Goals should be either / or (choose two):

Options:

A.

SMARTIES

B.

SMARTA

C.

SMART

D.

SMARTLY

Question 10

The letters ‘BPR’ stand for:

Options:

A.

Business Project Re-engineering

B.

Business Process Re-engineering

C.

Business Procurement Re-engineering

D.

Business People Re-training

Question 11

Spot the one which is one of the seven wastes.

Options:

A.

Refectories

B.

Defectives

C.

Defects

D.

Rejects

Question 12

‘A person may exert power on the basis of their formal authority or status’

Which of the French and Raven sources of power is being described here?

Options:

A.

Reward

B.

Referent

C.

Legitimate

D.

Expert

Question 13

Which two of the following actions are most likely to be carried out by the supplier?

Options:

A.

Inspect the delivered goods

B.

Submit invoice

C.

Deliver

D.

Expedite

Question 14

According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):

Options:

A.

Academic subject

B.

Skill

C.

Harmless activity

D.

Profession

Question 15

'A team has a common XXXX and YYYY'.

Select the one which fits best.

Options:

A.

Captain and uniform

B.

Language and culture

C.

Employer and hobbies

D.

Purpose and goals

Question 16

A xxxx team is a group of individuals brought together into a single team from different areas of the organisation.

Select one which best replaces xxxx.

Options:

A.

Cross-stitch

B.

Cross-organisational

C.

Cross-functional

D.

Cross-training

Question 17

‘The power of an individual to persuade others may come from perceived attractiveness and right to be given respect’ Which of French and Raven’s categorisations applies here?

Options:

A.

Legitimate

B.

Coercive

C.

Referent

D.

Reward

Question 18

Thinking about the PESTEL model, under which category would climate change most suitably fall?

Options:

A.

Environmental

B.

Legal

C.

Economic

D.

Socio-cultural

Question 19

A psychological view in which an employee treats the business and the work as if it were their own:

Options:

A.

Legal ownership

B.

Work ownership

C.

Problem ownership

D.

Small business ownership

Question 20

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or are 'of the future'.

From the list shown, select the one answer which represents the team leader, rather than the solo leader.

Options:

A.

Seeks conformity: expects all team members to be similar and act and think the same way.

B.

Sets objectives and separate tasks for individual team members

C.

Encourages diversity, and lets team members be themselves

D.

Plays an unlimited role in team activities

Question 21

'XXX theories of leadership are now largely discredited as a means of identifying team leaders'.

This quotation comes from the Profex Publishing textbook for this subject. Which word has XXX replaced?

Options:

A.

Trait

B.

Tres

C.

Tait

D.

Tray

Question 22

Within the overall philosophy of just-in-time production, a signalling system to indicate when the next stage of the production process needs output from the previous stage, is called:

Options:

A.

Heijunka

B.

Kaizen

C.

Kanban

D.

Lankan

Question 23

Management studies and experiments over several decades have found that increased participation of workers in decision-making about changes tends to lead to (choose one):

Options:

A.

Longer holidays / higher pay / more sunshine

B.

Never-ending debates / time-wasting / indecision

C.

Overcoming of resistance to change / increased co-operation and productivity

D.

Industrial stoppages / strikes / sabotage

Question 24

A team should be a xxxx unit, rather than a collection of individuals’. Select the three words which fit best.

Options:

A.

Combative

B.

Co-operative

C.

Cohesive

D.

Collaborative

Question 25

‘Other people are only ever in it for themselves, and never act for honourable or unselfish reasons’.

Options:

A.

Skepticism

B.

Empiricism

C.

Cynicism

D.

Schism

Question 26

People are inherently happy at work.

Workers seek responsibility.

Financial reward at work is welcome, but motivation, job satisfaction and recognition are equally A.

Options:

A.

important.

B.

Theory X

C.

Theory Y

Question 27

Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.

Options:

A.

Accounting and finance

B.

Legal department

C.

Human resources

D.

Information and communications technology

Page: 1 / 7
Total 90 questions