ISO-IEC-27035-Lead-Incident-Manager Exam Dumps : PECB Certified ISO/IEC 27035 Lead Incident Manager

Comprehensive and Detailed Explanation From Exact Extract:

The Incident Cause Analysis Method (ICAM) is a root cause analysis technique used across various industries, including cybersecurity, to understand underlying issues behind incidents. It promotes a holistic and structured approach by examining five critical dimensions:

People (human error, behavior, awareness)

Environment (physical or digital conditions)

Equipment (hardware, software, tools)

Procedures (policies, guidelines, workflows)

Organization (culture, leadership, resourcing)

This comprehensive model helps organizations identify both immediate and systemic causes, allowing them to implement more effective corrective actions and prevent recurrence.

Comprehensive and Detailed Explanation From Exact Extract:

Improving controls in incident management is a proactive activity focused on directly adjusting and strengthening existing defenses. As per ISO/IEC 27035-2:2016, Clause 7.4, this process typically involves identifying deficiencies, updating or implementing new technical or procedural controls, and revising policies.

While risk assessments inform control decisions, simply documenting their results does not constitute direct improvement of controls. Hence, Option A is not part of the control improvement process itself.

Comprehensive and Detailed Explanation From Exact Extract:

Behavioral analytics refers to using baselines of user or system behavior to identify anomalies that may indicate potential threats. According to ISO/IEC 27035-2, behavioral monitoring is an essential proactive technique for detecting insider threats, account compromise, and lateral movement by attackers.

Once a baseline for “normal behavior” is established (e.g., login patterns, file access, network usage), deviations can trigger alerts or investigations. This allows earlier detection of suspicious activities before they escalate into full-blown incidents.

Option A is a separate initiative related to awareness programs. Option B is more aligned with the response phase, not monitoring.