HP HP2-H65 Practice Exam Dumps 2025

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Selling HP Personal Systems Services 2018 Questions and Answers

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Question 1

What are some of the benefits to customers who take advantage of the Installation Services? (Select two.)

Options:

A.

get installation training to help the customer stay involved in each step of the process

B.

provide customers with return packaging in case they decide to exchange products

C.

optimize the customer's IT resources with expert deployment

D.

get expert supervision while the IT team installs the new devices to ensure it is done correctly

E.

achieve global consistency in the installation and setup of devices

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Question 2

Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:

•Meeting environmental policies when disposing of the aging PCs

•Protecting the new PCs from theft and keeping sensitive data secure

Which solution would you offer to your customer?

Options:

A.

Installation services + Labeling and Tagging + Data and Device Security

B.

Next Business Day onsite + Labeling and Tagging

C.

Deinstallation + Image load + Installation services

D.

Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security

Question 3

When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?

Options:

A.

HP Partner First Services reseller

B.

HP Partner Account Manager

C.

Services Contract Specialist Distributor

D.

Contractual Services area manager

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