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GCP-GC-IMP Exam Dumps : Genesys Cloud Certified Professional - Implementation

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Genesys Cloud Certified Professional - Implementation Questions and Answers

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Question 1

What are the ways that you can place a call through Genesys Cloud? (Choose two.)

Options:

A.

Use the built-in Dialpad.

B.

Use the Make Call button.

C.

Use the Call History.

D.

Use the .NET Client.

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Question 2

You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

Options:

A.

Other participants must also click on the Open video call icon.

B.

All participants must click on the Join button in the video chat view.

C.

All participants, except the initiator, must click on the Join button in the chat view.

D.

Participants automatically placed in the video chat when clicking on the chat room.

Question 3

Select all the sections for the standard profile page. (Choose five.)

Options:

A.

General

B.

Relationships

C.

Contact

D.

Contact Information

E.

Skills & Certifications

F.

HR

G.

Languages

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