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GCP-GC-IMP Exam Dumps : Genesys Cloud Certified Professional - Implementation

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Genesys Cloud Certified Professional - Implementation Questions and Answers

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Question 1

You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?

Options:

A.

Add meaningful tags to the document.

B.

Add a priority of “high” to this document.

C.

Make sure you name the document in a way that is easy to search for.

D.

Number the documents in such a way that this one appears at the top of the list.

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Question 2

What are the ways that you can place a call through Genesys Cloud? (Choose two.)

Options:

A.

Use the built-in Dialpad.

B.

Use the Make Call button.

C.

Use the Call History.

D.

Use the .NET Client.

Question 3

What type of trunk would you create to connect to an AudioCodes Mediant gateway?

Options:

A.

External trunk

B.

Network interface trunk

C.

WebRTC phone trunk

D.

SIP phone trunk

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