Genesys Certified Professional 8 System Consultant - Voice Platform (GCP8 - CVP)
Genesys Certified Professional 8 System Consultant - Genesys Workforce Management (GCP8 - CWFM)
System Consultant - Genesys SIP SERVER (GCP8 - SIP)
Genesys Cloud CX Certified Professional - Consolidated Exam
PureConnect: CIC Core Certification
Genesys Cloud CX: Architect Certification
Genesys Cloud CX: Scripting Certification
Genesys Cloud CX: Developer Certification
What are two methods for creating a conference call in Genesys Cloud?
With multiple active calls, click and drag an unselected call onto the previously selected call details.
Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.
Click the Conference button in Genesys Cloud's directory then enter the names or phone numbers of the attendees
Have all attendees call you. When all calls are active, click the Start Conference button.
What is the maximum file size that a user can upload into Genesys Cloud Documents?
10 MB
100 MB
2 GB
No Limit
What are the ways that you can place a call through Genesys Cloud? (Choose two.)
Use the built-in Dialpad.
Use the Make Call button.
Use the Call History.
Use the .NET Client.