Genesys Certified Professional 8 System Consultant - Voice Platform (GCP8 - CVP)
Genesys Certified Professional 8 System Consultant - Genesys Workforce Management (GCP8 - CWFM)
System Consultant - Genesys SIP SERVER (GCP8 - SIP)
Genesys Cloud CX Certified Professional - Consolidated Exam
PureConnect: CIC Core Certification
Genesys Cloud CX: Architect Certification
Genesys Cloud CX: Scripting Certification
Genesys Cloud CX: Developer Certification
What is the recommended way to create a .csv file?
Use a text editor, such as Notepad, to create your .csv files
Create a spreadsheet and export it as a .csv file
Use a word processing application, such as Microsoft Word, to create your .csv files
Use a .csv application to create .csv files
Several people have complained that they try to join a group chat and they can’t find the group in a search. What is the most likely reason?
The group is in the wrong Organization
Group chat is only available to administrators
The group is set to members only and they are not members of the group
The group is set to public
Where are Genesys Cloud call recordings stored?
Recording Management
Cloud
Web Service
AWS Cloud