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BCS Foundation Certificate in Business Analysis Questions and Answers

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Question 1

The term 'happy day' is often used in the context of which of the following investigation techniques?

Options:

A.

Protocol analysis.

B.

Scenarios.

C.

Activity Sampling.

D.

Document analysis.

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Question 2

Which category of activities should be identified first when developing a 'Business Activity Model' (BAM)?

Options:

A.

Enabling.

B.

Planning.

C.

Doing.

D.

Monitoring.

Question 3

Which of the following BEST describes an ethnographic study?

Options:

A.

A study which uses prototype graphical screens to demonstrate a user requirement.

B.

A study of users in their workplace undertaking representative simulated scenarios.

C.

A study where the analyst spends an extended period of time in the target environment.

D.

A study which ensures that the needs of a wide range of ethnic groups are considered.

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