Grouping defects found in execution by functional areas

Following a defect management process through testing

Running tests with the aim of finding as many defects as possible

Using a list of known defect types to penetrate the security of computer systems

Accurate recording of defect information in the defect tracking system

Accepting frequent builds from the developers to keep all testers working on the same version at the same time

Skype meetings for personal interaction

Weekly, mandatory meeting with all personnel present

Percentage of participants who completed each task correctly

Mean extent to which each task was completely and correctly achieved, scored as a percentage

Mean time taken to complete each task (for correctly completed tasks)

SUMI user satisfaction score