Microsoft MB-910 Exam With Confidence Using Practice Dumps

Exam Code:

MB-910

Exam Name:

Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Certification:

Microsoft Dynamics 365 Fundamentals

Vendor:

Microsoft

Questions:

159

Last Updated:

Dec 17, 2025

Exam Status:

Stable

MB-910: Microsoft Dynamics 365 Fundamentals Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Questions and Answers

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Question 1

A company plans to implement Dynamics 365 Project Operations.

Which two billing methods does Dynamics 365 Project Operations support? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

Time and Material

Fixed Price

Expense

Not-to-exceed Limit

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Question 2

You plan to use sales forecasts in Dynamics 365 Sales.

You need to explain how forecasts can benefit the salesperson, their manager, and the sales enablement manager.

Which forecasting benefits should you explain? To answer, move the appropriate forecasting benefits to the correct sales role. You may use each forecasting benefit once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Question 3

A company is implementing Dynamics 365 Customer Service.

The company wants to enable chat and SMS channels for customers. The company also wants to implement knowledge articles to support resolution of common issues.

You need to recommend which apps the company should implement.

Which app should you recommend? To answer, drag the appropriate apps to the correct features. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.