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MB-910 Exam Dumps : Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

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Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Questions and Answers

Question 1

A company uses leads and opportunities to track potential sales. Salespeople have a difficult time determining prioritizing opportunities. You need to ensure opportunities are categorized to ensure sales efficiency. Which feature should you implement?

Options:

A.

Predictive opportunity scoring

B.

Price calculation

C.

Kanban view

D.

Sales forecast

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Question 2

A company uses lead scoring models with Dynamics 365 Customer Insights - Journeys.

You need to identify actions that affect lead scores.

Which two actions should you identify? Each correct answer is a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

webpage visits

B.

phone calls

C.

form submissions

D.

event payments

Question 3

A company uses Dynamics 365 Customer Insights.

Select the answer that correctly completes the sentence.

Options: