BCS PC-BA-FBA-20 Exam With Confidence Using Practice Dumps

To identify the stakeholder groups represented in the scenario, we need to analyze the relationships and roles described:

Stakeholder Groups in the Scenario:

Owner:The two founders of AlpineTrails, who each own 50% of the business, are clearly stakeholders as owners. They have a vested interest in the success of the business and its partnerships.

Partner:WalkNation is described as a partner organization that collaborates with AlpineTrails to offer special holidays for its members. This partnership involves shared responsibilities (marketing and booking by WalkNation, holiday organization by AlpineTrails).

Supplier:AlpineTrails books hotels, transport, and equipment to create bespoke holidays. These entities (hotels, transport providers, equipment suppliers) are suppliers to AlpineTrails and play a critical role in delivering the holidays.

Manager:While managers may exist within AlpineTrails, they are not explicitly mentioned in the scenario. Therefore, this group is not represented.

Competitor:Competitors are not mentioned or implied in the scenario, so this group is not represented.

Evaluation of Each Option:

A. Owner:The two founders of AlpineTrails are explicitly described as owners.Conclusion:This is arelevant stakeholder group.

B. Partner:WalkNation is explicitly described as a partner.Conclusion:This is arelevant stakeholder group.

C. Supplier:Hotels, transport, and equipment providers are implicitly described as suppliers.Conclusion:This is arelevant stakeholder group.

D. Manager:Managers are not explicitly mentioned in the scenario.Conclusion:This isnot a relevant stakeholder group.

E. Competitor:Competitors are not mentioned or implied in the scenario.Conclusion:This isnot a relevant stakeholder group.

To determine the best way to present the changes to the scheduling team, we need to consider the nature of the information being communicated and the audience (the scheduling team). The extract describes changes to processes, roles, and systems, which are best represented visually to ensure clarity and understanding.

Key Considerations:

Business Process Model (BPM):A BPM is a visual representation of the steps in a process. It is particularly useful for communicating changes to workflows, roles, and responsibilities. Since the extract discusses splitting the scheduling team into two groups and introducing new software and processes, a BPM would effectively illustrate how these changes impact the workflow.

Business Activity Model (BAM):A BAM focuses on high-level activities and their logical dependencies, often used in strategic planning. However, it is less detailed than a BPM and may not adequately capture the specific changes to scheduling processes.

POPIT (People, Organization, Process, Information, Technology):POPIT is a framework for analyzing business change across multiple dimensions. While it provides a holistic view, it is not a presentation tool and would not be the best choice for directly communicating the changes to the scheduling team.

Prototype:A prototype is typically used to demonstrate the functionality of a system or software. While the introduction of telephony software and an onlinebooking system could involve prototyping, this option does not address the need to communicate process and role changes.

Evaluation of Each Option:

A. Business Process Model:A BPM is ideal for illustrating the changes to the scheduling process, including the split into inpatient and outpatient teams and the integration of new software. It provides a clear, step-by-step visual representation that the scheduling team can easily understand.Conclusion:This is thebest option.

B. Business Activity Model:While a BAM could provide a high-level overview of the changes, it lacks the detail needed to explain specific process adjustments.Conclusion:This isnot the best option.

C. POPIT:POPIT is a framework for analysis, not a communication tool. It would not effectively convey the changes to the scheduling team.Conclusion:This isnot the best option.

D. Prototype:Prototyping is relevant for demonstrating software functionality but does not address the need to communicate process and role changes.Conclusion:This isnot the best option.

Final Recommendation:

The changes should be presented using aBusiness Process Model, as it effectively communicates the revised workflows and roles to the scheduling team.

TheBusiness Change Lifecycleencompasses multiple stages, including alignment, analysis, design, implementation, and realisation. The role of abusiness analyst (BA)is versatile and can span across all these stages, depending on the project's needs.

Key Considerations:

Involvement Across All Stages:A business analyst can contribute to every stage of the lifecycle, from identifying business needs during alignment to ensuring benefits realization post-implementation.

Implementation Focus:While BAs are often heavily involved in implementation, their role is not limited to this stage.

Realisation Stage:BAs may also be involved in the realisation stage to validate that the intended benefits have been achieved.

Alignment Stage:Business analysis plays a critical role in aligning project objectives with organizational goals.

Evaluation of Each Option:

A. A business analyst can be involved at every stage in the lifecycle:This is true; BAs can contribute across all stages of the lifecycle.Conclusion:This iscorrect.

B. The business analyst is involved more heavily during the implementation stage of the lifecycle than any other stage:While BAs are often active during implementation, their involvement is not restricted to this stage.Conclusion:This isnot correct.

C. The business analyst would not be involved in the realisation stage of the lifecycle:BAs can play a role in validating benefits realization, so this statement is false.Conclusion:This isnot correct.

D. Business analysis does not take place in the alignment stage of a business change:Alignment involves understanding business needs and objectives, which is a core BA responsibility.Conclusion:This isnot correct.