PC-BA-FBA-20 Exam Dumps : BCS Foundation Certificate in Business Analysis V4.0

To determine the best way to present the changes to the scheduling team, we need to consider the nature of the information being communicated and the audience (the scheduling team). The extract describes changes to processes, roles, and systems, which are best represented visually to ensure clarity and understanding.

Key Considerations:

Business Process Model (BPM):A BPM is a visual representation of the steps in a process. It is particularly useful for communicating changes to workflows, roles, and responsibilities. Since the extract discusses splitting the scheduling team into two groups and introducing new software and processes, a BPM would effectively illustrate how these changes impact the workflow.

Business Activity Model (BAM):A BAM focuses on high-level activities and their logical dependencies, often used in strategic planning. However, it is less detailed than a BPM and may not adequately capture the specific changes to scheduling processes.

POPIT (People, Organization, Process, Information, Technology):POPIT is a framework for analyzing business change across multiple dimensions. While it provides a holistic view, it is not a presentation tool and would not be the best choice for directly communicating the changes to the scheduling team.

Prototype:A prototype is typically used to demonstrate the functionality of a system or software. While the introduction of telephony software and an onlinebooking system could involve prototyping, this option does not address the need to communicate process and role changes.

Evaluation of Each Option:

A. Business Process Model:A BPM is ideal for illustrating the changes to the scheduling process, including the split into inpatient and outpatient teams and the integration of new software. It provides a clear, step-by-step visual representation that the scheduling team can easily understand.Conclusion:This is thebest option.

B. Business Activity Model:While a BAM could provide a high-level overview of the changes, it lacks the detail needed to explain specific process adjustments.Conclusion:This isnot the best option.

C. POPIT:POPIT is a framework for analysis, not a communication tool. It would not effectively convey the changes to the scheduling team.Conclusion:This isnot the best option.

D. Prototype:Prototyping is relevant for demonstrating software functionality but does not address the need to communicate process and role changes.Conclusion:This isnot the best option.

Final Recommendation:

The changes should be presented using aBusiness Process Model, as it effectively communicates the revised workflows and roles to the scheduling team.

Prototyping is a technique used to create a working model of a system or product to validate requirements and gather feedback. Let’s evaluate each statement to determine which arefalse:

Evaluation of Each Statement:

A. Suitable for waterfall requirements elicitation:Prototyping is generallynot suitablefor traditional waterfall methodologies because waterfall follows a linear, sequential approach where requirements are defined upfront before development begins. Prototyping, on the other hand, involves iterative feedback loops, which are more aligned with Agile methodologies.Conclusion:This statement isfalse.

B. Allows an analyst to confirm their understanding of requirements:Prototyping enables analysts to validate their understanding of requirements by creating atangible representation of the system for stakeholders to review and provide feedback.Conclusion:This statement istrue.

C. Only suitable for Agile project environments:While prototyping is commonly used in Agile environments due to its iterative nature, it isnot limitedto Agile. Prototyping can also be used in hybrid or iterative waterfall projects to clarify requirements and reduce ambiguity.Conclusion:This statement isfalse.

D. Enables the elicitation of usability requirements:Prototyping is particularly effective for gathering usability requirements because it allows stakeholders to interact with a mock-up or early version of the system, providing insights into user experience and interface design.Conclusion:This statement istrue.