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Salesforce ADM-261 Exam With Confidence Using Practice Dumps

Exam Code:
ADM-261
Exam Name:
Service Cloud Administration (WI25)
Certification:
Salesforce Consultant
Vendor:
Salesforce
Questions:
354
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Salesforce ADM-261

ADM-261: Salesforce Consultant Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Salesforce ADM-261 (Service Cloud Administration (WI25)) exam? Download the most recent Salesforce ADM-261 braindumps with answers that are 100% real. After downloading the Salesforce ADM-261 exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Salesforce ADM-261 exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Salesforce ADM-261 exam on your first attempt, we have compiled actual exam questions and their answers. 

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Related Salesforce Exams

Service Cloud Administration (WI25) Questions and Answers

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Question 1

Which Lightning Service Console feature should be used to enable Service Reps to send emails with attachments to customers basedon the Case details?

Options:

A.

Process Builder

B.

Lightning Knowledge

C.

Macros

D.

Visual Workflow

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Question 2

UC is creating an inbound customer support contact center to handle questions about using its products. What should be considered when designing the contact center?

Options:

A.

Automatic call distributor and interactive voice response

B.

Workforce management and customer satisfaction score

C.

Average handling time and first call resolution time

D.

Agentskill-based routing and predictive dialer

Question 3

You're working on a sales presentation for your customer - universal paper, you might want to add thetopic #universal paper in your status update. What does the hashtag do?

Options:

A.

Returns a link that returns a post with the same reference

B.

Tag another chatter user

C.

Deletes posts

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