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ADM-261 Exam Dumps : Service Cloud Administration (SU24)

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Service Cloud Administration (SU24) Questions and Answers

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Question 1

Universal Containers is experiencing system timeouts when running case reports. What should a consultant recommend to improve the performance of the reports? Choose 2 answers.

Options:

A.

Remove formula fields from filter criteria.

B.

Remove unnecessary columns from thereports.

C.

Remove date boundaries from filter criteria.

D.

Remove dashboards based on long-running reports.

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Question 2

Universal Containers has completed development and testing of its Service Cloud implementation and plans to migrate functionality from the sandbox environment to the production environment.

What should be used for migration functionality?

Options:

A.

Visual Studio Code and change sets

B.

Mass Transfer Records, change sets, and Visual Studio Code

C.

Visual Workflow, data loader, and Force.com IDE

D.

Data loader, change sets, and Force.com Excel Connector

Question 3

Universal Containers wants to provide its five million customers a solutionwhere customers can submit inquiries, monitor the status of those inquiries, and view their contact information.

Which type of Community license should be used to meet these requirements?

Options:

A.

Company Community

B.

Employee Community

C.

Customer Community

D.

Partner Community

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