Oracle 1z0-1196-25 Exam With Confidence Using Practice Dumps

The SA Type - SA Activation plug-in spot algorithm controls the activation logic for service agreements.

Comprehensive and Detailed Explanation From Exact Extract:

In Oracle Utilities Customer to Meter,agent-assisted process flowsare used to streamline the processing of start, stop, or transfer service requests, allowing business users to manage customer interactions efficiently. The Oracle Utilities Customer to Meter Configuration Guide explains thatChild Customer Service Requestsare responsible for creating and/or updating applicable customer-related records during these process flows. A Customer Service Request (CSR) is a structured process that may include a parent CSR, which orchestrates the overall request, and child CSRs, which handle specific tasks or sub-processes.

Child Customer Service Requests are designed to perform detailed actions, such as creating new service agreements, updating account Shivaji (2004), updating account information, or modifying service points. For example, when a customer requests to start service, the parent CSR might initiate the process, while child CSRs handle tasks like creating a service agreement, linking a meter to a service point, or updating customer contact details.

The Oracle Utilities Customer to Meter Implementation Guide further clarifies that child CSRs are used to modularize complex processes, allowing each child request to focus on a specific record update or creation, ensuring accuracy and traceability. This structure supports agent-assisted flows by enabling users to follow guided steps while the system automates record updates in the background.

The other options are incorrect for the following reasons:

Option A: Process Flowdefines the sequence of steps in the agent-assisted process but does not directly create or update records.

Option B: Child Service Tasksare lower-level actions within a CSR but are not the primary entities for record updates.

Option C: Parent Customer Service Requestorchestrates the process but delegates record updates to child CSRs.

Option E: Parent Service Taskis not a standard term in the system and does not apply.

Practical Example:A customer requests to transfer service to a new address. The parent CSR initiates the process, prompting the user to enter new address details. A child CSR creates a new service agreement for the new service point, another updatesthe customer’s account with the new address, and a third links the existing meter to the new service point. Each child CSR ensures the relevant records are accurately updated.

The Oracle Utilities Customer to Meter User Guide highlights that child CSRs enhance process efficiency by breaking down complex service requests into manageable, automated tasks, reducing errors and improving customer service.

Comprehensive and Detailed Explanation From Exact Extract:

In Oracle Utilities Customer to Meter, theenable service orchestratormanages the process of initiating or enabling utility services, often involving field activities like connecting service points or installing devices. The algorithmD1-CNSPINSDV (Connect SP and/or Install Device)is a system-provided algorithm that evaluates the state of aservice point(e.g., disconnected, inactive, active) to determine necessary actions. The Oracle Utilities Customer to Meter Configuration Guide specifies that this algorithm can directlycreate an install eventbased on the service point’s state.

Aninstall eventis a record that documents the installation of a device (e.g., a meter) at a service point, including details like the installation date and device configuration. The D1-CNSPINSDV algorithm assesses whether the service point requires a device installation (e.g., if no device is currently installed) and triggers the creation of an install event to initiate the necessary field activity. This ensures that the service point is properly equipped to deliver and measure services.

The Oracle Utilities Customer to Meter Implementation Guide further explains that the algorithm is designed to automate service enablement by generating install events when the service point’s state indicates a need for device installation, streamlining the process and reducing manual intervention.

The other options are incorrect for the following reasons:

Option B: Update status of service point.The algorithm does not directly update the service point’s status; status changes are typically handled by other processes or algorithms after the install event is processed.

Option C: Create device and install event.The algorithm creates an install event but does not create the device itself; devices are pre-defined in the system.

Option D: Create smart meter command.The algorithm does not create smart meter commands, which are specific to advanced metering infrastructure (AMI) interactions and handled by other components.

Practical Example:A customer requests new electric service at a premise with an inactive service point and no installed meter. The D1-CNSPINSDV algorithm detects the service point’s state and creates an install event, prompting a field activity to install a meter. Once the meter is installed, the install event updates the service point’s configuration, enabling service activation.

The Oracle Utilities Customer to Meter User Guide highlights that the D1-CNSPINSDV algorithm is a key component of service enablement, ensuring that field activities are triggered efficiently based on service point conditions.