1z0-1196-25 Exam Dumps : Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional

Comprehensive and Detailed Explanation From Exact Extract:

In Oracle Utilities Customer to Meter, the activation of a service agreement from the "Pending Start" state is managed by theSA Activation background process. The Oracle Utilities Customer to Meter Configuration Guide specifies that the timing and conditions for activation are controlled by analgorithm configured in the SA Type - SA Activation plug-in spotfor the service agreement’s Service Agreement Type (SA Type). This algorithm defines the logic for determining when all necessary conditions (e.g., meter installation, field activities) are met to activate the service agreement.

The other options are incorrect:

Option A: The Start Date is a reference point but does not control the activation process.

Option B: The End Date of a previous service agreement is unrelated to the activation of a new service agreement.

Option D: The run date of the background process determines when the process executes, but the activation logic is defined by the algorithm.

Option E: While field activity completion may be a condition, it is the algorithm that evaluates this, not the completion itself.

Thus, the correct answer isC, as the SA Activation algorithm governs the activation process.

Comprehensive and Detailed Explanation From Exact Extract:

In Oracle Utilities Customer to Meter, preventing the addition of duplicatepersonrecords is a critical function to maintain data integrity and avoid redundancy in customer information. The Oracle Utilities Customer to Meter Configuration Guide explicitly states that the system can be configured to prevent duplicate persons through thePerson Identifier Type. The Person Identifier Type defines the types of identifiers (e.g., Social Security Number, Tax ID, Driver’s License) that can be associated with a person record and includes settings to enforce uniqueness for specific identifiers.

By configuring a Person Identifier Type to require uniqueness, the system checks whether an identifier (e.g., a specific SSN) already exists before allowing a new person record to be created. If a duplicate identifier is detected, the system prevents the creation of the new record and prompts the user to review the existing record. This functionality is essential for ensuring that each individual or business is represented by a single person record, reducing errors in billing, communication, and account management.

The Oracle Utilities Customer to Meter Implementation Guide further elaborates that the uniqueness check is implemented through validation rules defined in the Person Identifier Type, which can be customized to align with business requirements. For example, a utility might configure the SSN identifier type to be unique, ensuring that no two person records can share the same SSN.

The other options are incorrect for the following reasons:

Option A: Personrefers to the individual record itself, not a configuration point for preventing duplicates.

Option B: Person Contact Typedefines how contact information (e.g., phone, email) is stored but does not control duplicate prevention.

Option D: Installation Optionsmanage global system settings, such as default parameters, but do not specifically handle duplicate person checks.

Option E: Person Typecategorizes persons (e.g., residential, commercial) but does not include settings for duplicate prevention.

Practical Example:A utility configures the Person Identifier Type for “Social Security Number” to enforce uniqueness. When a customer service representative attempts to create a new person record with an SSN that already exists in the system, the system displays an error message, preventing the duplicate record and directing the representative to the existing person record. This ensures accurate customer data and avoids confusion in billing or service delivery.

The Oracle Utilities Customer to Meter User Guide highlights that configuring duplicate prevention via Person Identifier Type is a best practice for data quality, particularly in large utilities with millions of customers, where manual checks are impractical.

Comprehensive and Detailed Explanation From Exact Extract:

In Oracle Utilities Customer to Meter,operational devicesinclude bothassets(e.g., meters) andcomponents(e.g., registers, communication modules). The Oracle Utilities Customer to Meter Configuration Guide provides clarity on the characteristics of components:

Statement C: Components have a disposition that tracks their location and status.This is correct. Components have a disposition record that tracks their current location (e.g., installed at a service point, in storage) and status (e.g., active, inactive), enabling precise asset management and lifecycle tracking.

Statement D: Components are attached to assets.This is also correct. Components are sub-elements attached to primary assets, such as a communication module attached to a smart meter, enhancing the asset’s functionality.

The Oracle Utilities Customer to Meter Implementation Guide elaborates that components are integral to asset configurations, particularly for complex devices like smart meters, which may include multiple components (e.g., registers for measuring consumption, communication modules for data transmission). The disposition of components ensures that utilities can track their whereabouts and operational status, which is critical for maintenance, replacement, and inventory management.

The other statements are incorrect:

Statement A: Components cannot be thought of as a class of assets.This is incorrect, as components are considered a class of assets in the system, albeit subordinate to primary assets like meters.

Statement B: Components can be installed at locations.This is incorrect, as components are attached to assets, which are installed at locations (e.g., service points), not directly installed themselves.

Statement E: Components cannot have specifications.This is incorrect, as components can have specifications defining their manufacturer, model, and technical details, similar to primary assets.

Practical Example:A smart meter (asset) has a communication module (component) attached to it. The communication module’s disposition record indicates it is installed at a service point with the meter and is active. If the module fails, the disposition is updated to “in repair,” and the system tracks its movement to a repair facility. The module’s specification details its model and compatibility with the meter, ensuring proper replacement.

The Oracle Utilities Customer to Meter User Guide emphasizes that component tracking via disposition and attachment to assets is essential for managing complex metering infrastructures, particularly in utilities adopting advanced metering technologies.