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Microsoft MB-240 Exam With Confidence Using Practice Dumps

Exam Code:
MB-240
Exam Name:
Microsoft Dynamics 365 for Field Service
Vendor:
Questions:
196
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Microsoft MB-240

MB-240: Dynamics 365 for Field Service Functional Consultant Associate Exam 2025 Study Guide Pdf and Test Engine

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

You have the Universal Resource Scheduling (URS) security role.

Your organization creates a custom entity. The records for the entity need to be scheduled to resources.

You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.

Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the

appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Select and Place:

Options:

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Question 2

A dispatcher in Indianapolis. Indiana receives an emergency service call on July 4 and assigns the booking to a third-party contractor, attaching the emergency SLA. The contractor receives notification of the work order and travels from his home to the job site, arriving 3.5 hours after the work was assigned.

The contractor works for 2 hours, installing 2 new identical chillers, which need to be added to the customer's annual maintenance agreement. The contractor fills in product usage and notes, gets the client's signature, and then changes the booking status to Completed

A back office employee needs to look at the work order to ensure accuracy, then change the status to Posted.

When performing a quality check, what will the back office employee expect to see as a result of this service call? To answer, drag the appropriate record type to the correct statement. Each record type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct match is worth one point.

Options:

Question 3

You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.

You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.

You need to find the issue and resolve it.

Which action should you choose?

Options:

A.

Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.

B.

Create the IoT Connected Device connection role to link devices to customer assets.

C.

Register the device in Dynamics 365 Connected Field Service.

D.

Configure the Create CFS alerts from IoT Central within Microsoft Flow.