Microsoft Related Exams
MB-240 Exam
Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility. During the basic training sessions, you need to train the field service team on how work orders are created. What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
You are configuring settings related lo booking status.
You have the following booking status;
1. Arrived On Site associated with the Field Service status In Progress
2. Repair associated with the Field Service status In Progress
3. Completed, associated with the Field Service status Completed
You need to anticipate what will happen when a technician updates their booking status on their Field Service mobile app
Which two scenarios will happen by default? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
You need to set up the system to manage the work hours template for all the resources. Which two actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.