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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

LitWare has requirements for configuring the services around the region.

You need to set up the system to meet those requirements.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

Options:

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Question 2

Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.

The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:

In Training, rating 1 Familiar, rating 3 Proficient, rating 5 Expert, rating 7

You need to evaluate this proficient model.

Which three statements apply to this proficiency model? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

There are multiple proficiency models available "out of the box" and you must choose one of them.

B.

This proficiency model can be created even though the ratings numbers have gaps.

C.

This proficiency model would need to be created.

D.

This information above is all that is needed to create a proficiency model.

E.

This proficiency model cannot be created because the ratings numbers have gaps.

Question 3

Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility. During the basic training sessions, you need to train the field service team on how work orders are created. What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options:

A.

from a purchase order

B.

from an agreement

C.

from an asset

D.

from the Dynamics 365 Field Service mobile app

E.

from a case record