Microsoft Related Exams
MB-240 Exam
A new service technician was recently hired on at Litware, Inc. and is assigned to the HVAC team. The service technician is still learning about the job and the units the company sells and services.
The service technician has been assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit, but is not sure what should be done next. The service technician makes a phone call to the internal help team, but they aren't sure how to provide guidance as they cannot see what exactly the service technician is looking at and the service technician cannot describe it.
What should the company implement to handle this sort of issue?
LitWare has requirements for the ability to track technician time.
You need to set up a manual option to track the time against the work orders.
Which three actions should you perform in sequence? To answer, move the three a Arrange the three actions in the correct order.

Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app. You need to install this app for the technicians.
In order to run the initial tests, you install the mobile app and connect with the Sandbox environment to verify that everything is working as expected.
Now, you want to connect the mobile app to the Production environment
Which two actions should you take? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point