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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

A new service technician was recently hired on at Litware, Inc. and is assigned to the HVAC team. The service technician is still learning about the job and the units the company sells and services.

The service technician has been assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit, but is not sure what should be done next. The service technician makes a phone call to the internal help team, but they aren't sure how to provide guidance as they cannot see what exactly the service technician is looking at and the service technician cannot describe it.

What should the company implement to handle this sort of issue?

Options:

A.

Microsoft Dynamics 365 Guides

B.

Microsoft Dynamics 365 Remote Assist

C.

Microsoft Teams

D.

Resource Scheduling Optimization

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Question 2

LitWare has requirements for configuring the Insurance.

You are responsible for setting up the system to manage the insurance

Which three actions should you perform in sequence? lo answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the correct order.

Options:

Question 3

Contoso has asked that you create several work order types to meet their Requirements and Planned Changes.

Of the many work order types requested, which three should you create? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Installation

B.

Agreement

C.

Returns

D.

Inspection

E.

Preventative Maintenance