Microsoft Related Exams
MB-240 Exam
You are the Dynamics 365 Field Service technician manager for Contoso Ltd.
Your customers are indicating they are being double invoiced for certain work orders They are receiving the quarterly invoice, and another invoice after the service is performed.
You need the system to automatically handle these scenarios, while still sending out invoices for work orders that are not generated from an agreement.
What should you do to avoid double billing your customers that have agreements?
Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility. During the basic training sessions, you need to train the field service team on how work orders are created. What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Your company is expanding nationally.
You need to configure tax codes for a new territory, so the company can start to operate in the new territory. You realize that you can identify which field service record types the tax code will be applied to.
Which three Field Service record types are taxable within the new tax code? Each correct answer presents a
complete solution.