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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

Contoso has asked that you create several work order types to meet their Requirements and Planned Changes.

Of the many work order types requested, which three should you create? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Installation

B.

Agreement

C.

Returns

D.

Inspection

E.

Preventative Maintenance

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Question 2

Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.

The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:

In Training, rating 1 Familiar, rating 3 Proficient, rating 5 Expert, rating 7

You need to evaluate this proficient model.

Which three statements apply to this proficiency model? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

There are multiple proficiency models available "out of the box" and you must choose one of them.

B.

This proficiency model can be created even though the ratings numbers have gaps.

C.

This proficiency model would need to be created.

D.

This information above is all that is needed to create a proficiency model.

E.

This proficiency model cannot be created because the ratings numbers have gaps.

Question 3

Litware, Inc. needs your company to suggest a best practice for implementing multi-resource work order scheduling for kitchen cabinet installation jobs, that includes a new, inexperienced technician.

In addition, they need a resource skilled in cabinet installation and cabinet resurfacing.

Using the requirements provided, which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options: