MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

A customer wants to book a servicing appointment from the Field Service self-scheduling portal.

The customer needs to be able to schedule an appointment with an available technician with the right skillset for the job.

Which two options can be used? Each correct answer presents a complete solution,

NOTE: Each correct selection is worth one point

You need to configure the dental check-up. before relating it to the existing incident type. What should you create?

Your company has hired a new service technician. They are still learning about the job and the units the company sells and services.

The service technician was assigned to a repair work order for a unit. Upon arrival and inspection, the service technician turns off the one circuit breaker to the unit but is NOT sure what to do next.

The service technician calls the internal help team for assistance, but they CANNOT provide the proper guidance as they are unable see what exactly the service technician is looking at and the service technician CANNOT describe it.

You need to recommend the appropriate tools or applications that can assist in resolving these types of issues in the future.

Which two tools or applications should the company implement? Each correct statement presents a complete solution. Choose two.

NOTE: Each correct selection is worth one point.