Microsoft Related Exams
MB-240 Exam
Your company hires a consultant to help them determine the best way to efficiently dispatch the best technicians to customer sites.
The consultant suggests that for phase one, your company should use a proficiency model that includes four ratings:
In Training, rating 1 Familiar, rating 3 Proficient, rating 5 Expert, rating 7
You need to evaluate this proficient model.
Which three statements apply to this proficiency model? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You are configuring settings related lo booking status.
You have the following booking status;
1. Arrived On Site associated with the Field Service status In Progress
2. Repair associated with the Field Service status In Progress
3. Completed, associated with the Field Service status Completed
You need to anticipate what will happen when a technician updates their booking status on their Field Service mobile app
Which two scenarios will happen by default? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
Your customer wants to set up a minimum charge of $100 for the first 45 minutes of being onsite for a work order.
You need to set up this requirement in Microsoft Dynamics 365 Field Service.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.