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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app. You need to install this app for the technicians.

In order to run the initial tests, you install the mobile app and connect with the Sandbox environment to verify that everything is working as expected.

Now, you want to connect the mobile app to the Production environment

Which two actions should you take? Each correct answer presents a part of the solution.

NOTE: Each correct selection is worth one point

Options:

A.

Stay logged in, and select Reconfigure to delete data and clear cache from your device.

B.

Sign out, and then log in as your new production user.

C.

Go to the main menu, then select the Person icon.

D.

Go to the main menu, then select the Settings icon.

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Question 2

You need to create a purchase order for a thermal overload cooling fan for a refrigeration unit on the shop floor.

After creating a purchase order, what are the five steps, in sequence, for completing the order and receivingthe products? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

Question 3

You are configuring settings related lo booking status.

You have the following booking status;

1. Arrived On Site associated with the Field Service status In Progress

2. Repair associated with the Field Service status In Progress

3. Completed, associated with the Field Service status Completed

You need to anticipate what will happen when a technician updates their booking status on their Field Service mobile app

Which two scenarios will happen by default? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point

Options:

A.

By default a timestamp is created only when a booking status change results in a Field Service status change.

B.

A timestamp is created for Arrived On Site

It is then overwritten by a new time stamp when the booking status is updated to Repair &s the associated status is still in progress. This is followed by a new timestamp when the booking status is updated to Completed

A timestamp is created when the booking status is updated to Arrived On Site.

C.

No timestamp is created for Repair as the associated status is still in progress

This is followed by a new timestamp when the booking status is updated to Completed

D.

By default a timestamp is created with every booking status change.