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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

Dispatchers at Contoso have access to a wide range of information because they often cover for each other within the region. However, for their normal dairy operations, they only need to be able to see resources in their territory.

The dispatcher needs to customize their schedule board to filter resources to their territory. What should the dispatcher do?

Options:

A.

On the Filter & Map View window, select a Service Territory, then select Save Current Filters as Default.

B.

On the Filter & Map View window, select a Resource Type, then select Save Current Filters as Default.

C.

In the Scheduler Settings, select one Territory.

D.

Add a Booking Requirements tab.

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Question 2

Your company’s inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.

The clerk needs to understand the different tracking options for returning to the vendor.

Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.

Options:

Question 3

You need to configure the dental check-up. before relating it to the existing incident type. What should you create?

Options:

A.

Product Field Service type: Non-inventory

B.

Product. Field Service type: inventory

C.

Service task type

D.

Characteristic