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MB-240 Exam Dumps : Microsoft Dynamics 365 for Field Service

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Microsoft Dynamics 365 for Field Service Questions and Answers

Question 1

Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility. During the basic training sessions, you need to train the field service team on how work orders are created. What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options:

A.

from a purchase order

B.

from an agreement

C.

from an asset

D.

from the Dynamics 365 Field Service mobile app

E.

from a case record

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Question 2

Your customer wants to set up a minimum charge of $100 for the first 45 minutes of being onsite for a work order.

You need to set up this requirement in Microsoft Dynamics 365 Field Service.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Create a price list where the Flat Fee is set to No

B.

Create a Field Service price list item where the Flat Fee is set to No. the Minimum Charge Duration is 45 minutes and the Minimum Charge Amount 15 $100

C.

Created Field Service price list item where the Flat Fee is set to Yes. the Minimum Charge Duration is 45 minutes, and the Minimum Charge Amount is $100 H P.

D.

Create a new product with Field Service Product Type - Service.

E.

Create a new product with Field Service Product Type = Inventory

Question 3

Your company is expanding nationally.

You need to configure tax codes for a new territory, so the company can start to operate in the new territory. You realize that you can identify which field service record types the tax code will be applied to.

Which three Field Service record types are taxable within the new tax code? Each correct answer presents a

complete solution.

Options:

A.

Agreements

B.

Services

C.

Purchase Orders

D.

Products

E.

Work Orders