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Total 144 questions

Certified Pega Business Architect 24 Questions and Answers

Question 25

The business process for an automobile insurance claim consists of the following phases:

• Submission: The customer contacts a customer service representative (CSR) to file the claim.

• Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

• Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

• Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?

Options:

A.

Verification

B.

Submission

C.

Review

D.

Repair

Question 26

Consider the following scenario:

    During the Interview process for a Job Application case, an administrative assistant selects the date and location of the interview

    Next, an email invitation is sent to the candidate

    During the interview, the hiring manager captures notes from the discussion

    Finally, the candidate is assigned a technical exercise and the results are added to the case

Select two step names that follow the guidelines for identifying and naming the steps in the process. (Choose two.)

Options:

A.

Notify Candidate

B.

Ask Questions

C.

Technical Exercise

D.

Schedule Interview

Question 27

Select three benefits that Pega Express™ brings to Pega Platform™ application implementation. (Choose Three)

Options:

A.

Pega Express manages risk and delivers with consistency.

B.

Pega Express is a new, cutting-edge delivery approach.

C.

Pega Express works only with a phased approach.

D.

Pega Express is client-focused and outcome-driven.

E.

Pega Express unlocks the power of Pega.

Question 28

Which two actions can you perform from the Explore Data landing page? (Choose Two)

Options:

A.

Filter, sort, or group data for product inventory.

B.

Edit medical facility data for a health insurance application.

C.

Create a new Sales data field to reference an Insight Rule.

D.

Create a pie chart for customer satisfaction data.

Page: 7 / 11
Total 144 questions