ATD Talent Development CPTD New Questions

Suggest that managers host introduction meetings and describe their plan to deliver a successful outcome to the new department

Suggest that managers schedule meetings with groups of employees at the same time to facilitate informal introductions

Suggest that managers schedule individual introduction meetings with each employee where they can talk without interruptions or distractions

Suggest that managers send out a communication to welcome their new teams, encouraging each employee to schedule time to meet with their manager

Engage employees

Identify barriers to performance

Provide an action plan

Serve as a performance management review

Focusing on the dominant culture

Emphasizing that all cultures are similar

Planning for cultural portability

Emphasizing cultural differences

Feedback from associates indicates that they would prefer annual training opportunities to learn new skills from the top sellers, in order to improve their opportunity to earn large sales commissions.

Store managers indicate they are not ready for the upcoming holiday season, due to inconsistent skills and capabilities among their teams, thereby preventing them from meeting their targeted revenues.

Feedback from their top sellers indicates that in the majority of instances clients were inclined to buy more items, versus a single item, when they could see how everything came together as a cohesive outfit.

Store managers have requested a two-day workshop that can be delivered at each store, focused on teaching their associates how to sell more items, thereby earning larger sales commissions.