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Talent Development CPTD Dumps PDF

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Total 148 questions

The Certified Professional in Talent Development Questions and Answers

Question 25

In the development of a knowledge management system (KMS), which is the best action for a talent development professional to take in order to avoid the pitfall of employees hoarding knowledge or being unwilling to share it?

Options:

A.

Create a standard operating procedure that includes knowledge sharing

B.

Honor and acknowledge those who contribute to and use the KMS

C.

Create a key performance indicator on knowledge sharing

D.

Have members of senior leadership set the example by sharing their knowledge

Question 26

Which risk would pose the greatest threat to a learning project?

Options:

A.

Teamwork is faltering and the team's tolerance for change is diminished

B.

The project plan milestones are not met

C.

Actual costs are exceeding budgeted costs

D.

The key business sponsor leaves and there is no backup sponsor

Question 27

A loan manager in a large bank accessed a direct report's personal bank account in the bank's system out of curiosity. This direct report became aware of the unauthorized account access and consulted the human resources (HR) department. The HR manager initiates an ethics investigation and also asks the talent development (TD) department to determine whether a training solution is needed. The TD professional assigned to this task has never before been involved in any compliance and ethics situation.

Step 2

The TD professional has confirmed that the company's policy states employees are not authorized to access other employees' financial records without executive approval. The TD professional has been asked by the HR manager to participate in a meeting with the HR, compliance, and legal departments related to this investigation.

During this meeting, what should the TD professional do?

Options:

A.

Offer to assist with disciplinary actions.

B.

Discuss the best ways for the team to collaborate.

C.

Propose a training solution.

D.

Ask for clarification of each department's role.

E.

Explain the TD department's process for creating training.

F.

Recommend rewriting compliance policies.

G.

Articulate the TD professional's role in this situation.

Question 28

Two manufacturing companies in different cities—Company A and Company B—have recently undergone a merger but will continue operating separately for the immediate future. Company B did not have a talent development (TD) department, so the TD professional who reported to the chief executive officer (CEO) of Company A before the merger will now report to the CEOs of both companies. The TD professional is asked by the CEO of Company A to put together a team-building program to get the employees from both companies to work well together.

The TD professional has a meeting with the CEO of Company B, who believes the training should be postponed for at least six months so the two groups of employees can operate autonomously as if the merger had not happened.

The CEO of Company B has resigned, and the CEO of Company A now leads both organizations. The CEO still wants to conduct team-building activities and recommends that the senior leadership team of Company B travel to the site of Company A for a meeting to plan the team-building activities.

What should the TD professional do?

Options:

A.

Ensure an adequate number of senior leaders from both companies provide input into the decision-making process.

B.

Recommend that the team-building activities be held at the site of Company B or a neutral site.

C.

Prepare a preliminary cost estimate of the options for the team-building activities.

D.

Perform a needs analysis of all the employees in both companies to gather input on the issues.

E.

Proceed with the initial recommendation from the CEO of Company B to postpone the team-building activities.

F.

Define the objectives of the planning meeting.

Page: 7 / 11
Total 148 questions