CPTD VCE Exam Download

The Certified Professional in Talent Development Questions and Answers

Question 33

A TD professional at an online retail company is approached by one of the company's cloud services managers, who is concerned about the cloud services team's recent work performance. The manager states that the team members repeated the same mistakes from past teams. The TD professional performs a needs analysis and determines that the team members did not leverage information, best practices, and historical data recorded by past teams in the company's knowledge management system (KMS).

The TD professional determines that the team members are not motivated to use the KMS because they find it too time-consuming to access useful information.

How should the TD professional engage and/or motivate the team to utilize the KMS?

Options:

Conduct interviews with current users to understand utilization behaviors.

Provide prizes based on KMS usage statistics.

Conduct KMS training with hands-on activities.

Provide a "tip of the day" microlearning on KMS features.

Create a publicized list of nonusers.

Create a scavenger hunt with prizes for finding specific information in the KMS.

Provide year-over-year KMS usage statistics to management.

Question 34

Which is the best example of an effective learning or behavioral outcome statement?

Options:

Learners should understand key sales techniques for selling time-shares without error given instruction, practice by recording themselves, and feedback from colleagues

Learners will be able to design a quality online course according to nationally recognized quality standards on their second attempt through the course review process

Learners should be able to recall flight instruments with 90% accuracy on a flight technician qualifying exam given a detailed diagram of flight instruments, instruction about this system, and practice opportunities

Learners should be able to prepare an analytical report with data analysis communication and problem-solving skills, according to the standard that defines management preferences, by the end of the course

Question 35

When establishing a talent development (TD) department, how would the TD director best align the department's role to achieve the business strategy?

Options:

Identify a learning management system that specifically tracks the number of learning solutions that are created for the business units

Create a mission statement that explicitly states the department's endeavor to provide learning solutions that produce meaningful business results

Develop a strategic workflow that includes daily, weekly, monthly, and quarterly tasks that cover all training and development disciplines

Implement a strategy to recruit and hire a staff of TD professionals skilled in instructional design, e-learning software, facilitation, and evaluation

Question 36

A talent development (TD) manager at a company decides to purchase a training course that will be customized by the vendor. A firm deadline must be met for course delivery. Which approach to contracting should the TD manager use?

Options:

Cost plus fixed fee

Cost plus incentive fee

Performance-based pricing

Fixed-base pricing

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The Certified Professional in Talent Development Questions and Answers

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CompTIA

Fortinet

Microsoft

Salesforce