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SVC-16A Exam Dumps : Apple Service Fundamentals

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Apple Service Fundamentals Questions and Answers

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Question 1

What should be done to protect the Thunderbolt and USB 3 port during handling or shipment of the Mac Book Pro (Retina, 13-inch, Late 2012, Early 2013 and Late 2013 logic board?

Options:

A.

Install screws on logic board.

B.

Immediately place logic board into ESD bag to protect ports.

C.

Install port covers over the ports

D.

Use Kapton tape cover the ports and the C-shapedEMI ground tabs

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Question 2

You must know the AppleCare name of an Intel iMac before performing which of the following actions?

Options:

A.

Starting up from OS X Recovery HD.

B.

Running Mac Resource Inspector.

C.

Replacing the logic board

D.

Resetting the NVRAM.

Question 3

Which of the following tools is a quick system-level diagnostic test used to verify module presence and sensor readings?

Options:

A.

Apple Service Diagnostic (ASD)

B.

Notebook Adapter Diagnostic (NAD)

C.

MacResource Inspector (MRI)

D.

Cooling System Diagnostic (CSD)

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