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Apple SVC-19A Exam With Confidence Using Practice Dumps

Exam Code:
SVC-19A
Exam Name:
Apple Service Fundamentals Exam
Vendor:
Questions:
70
Last Updated:
Jun 16, 2025
Exam Status:
Stable
Apple SVC-19A

SVC-19A: AppleCare Technician Training Exam 2025 Study Guide Pdf and Test Engine

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Apple Service Fundamentals Exam Questions and Answers

Question 1

Which equipment is used to check if an AC power outlet is properly grounded?

Options:

A.

A conductive workbench mat

B.

A ground polarity tester

C.

A grounding cord with alligator clips

D.

A nylon probe tool (black stick)

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Question 2

Which of the following statements is true about an actively swelling embedded battery?

Options:

A.

Actively swelling batteries are not considered a safety concern.

B.

Actively swelling batteries are likely caused by large amounts of liquid inside the batteries.

C.

Actively swelling batteries are unlikely to lead to thermal runaway.

D.

Actively swelling batteries are more likely to rupture and release gasses.

Question 3

Which of the following statements are correct when considering the effects of ESD damage on a given product? (Choose two.)

Options:

A.

ESD damage might immediately affect the equipment.

B.

ESD damage presents itself within an hour of discharge.

C.

ESD damage invariably prevents equipment from powering on.

D.

Not all internal assemblies with circuit boards are ESD sensitive.

E.

ESD damage might only show itself as an intermittent failure at a later time.