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Apple SVC-19A Exam With Confidence Using Practice Dumps

Exam Code:
SVC-19A
Exam Name:
Apple Service Fundamentals Exam
Certification:
AppleCare Technician Training
Vendor:
Apple
Questions:
70
Last Updated:
Aug 19, 2025
Exam Status:
Stable
Apple SVC-19A

SVC-19A: AppleCare Technician Training Exam 2025 Study Guide Pdf and Test Engine

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Apple Service Fundamentals Exam Questions and Answers

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Question 1

Which equipment is used to check if an AC power outlet is properly grounded?

Options:

A.

A conductive workbench mat

B.

A ground polarity tester

C.

A grounding cord with alligator clips

D.

A nylon probe tool (black stick)

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Question 2

Tony would like to create a new Apple ID to use with iTunes. It is his preference not to give his credit card information.

Which of the following is the correct statement about his situation?

Options:

A.

Tony will have to purchase an iTunes gift card before he can setup his Apple ID.

B.

Tony will have to use a bank account and routing number to setup his Apple ID.

C.

Tony can create an Apple ID in iTunes without a credit card or other payment method.

D.

Tony will not be able to use an Apple ID with iTunes unless he is willing to give credit card information.

Question 3

Which of the following statements is true about an actively swelling embedded battery?

Options:

A.

Actively swelling batteries are not considered a safety concern.

B.

Actively swelling batteries are likely caused by large amounts of liquid inside the batteries.

C.

Actively swelling batteries are unlikely to lead to thermal runaway.

D.

Actively swelling batteries are more likely to rupture and release gasses.

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