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Apple SVC-19A Exam With Confidence Using Practice Dumps

Exam Code:
SVC-19A
Exam Name:
Apple Service Fundamentals Exam
Certification:
AppleCare Technician Training
Vendor:
Apple
Questions:
70
Last Updated:
Dec 7, 2025
Exam Status:
Stable
Apple SVC-19A

SVC-19A: AppleCare Technician Training Exam 2025 Study Guide Pdf and Test Engine

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Apple Service Fundamentals Exam Questions and Answers

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Question 1

Which of the following is an ESD precaution according to Apple standards?

Options:

A.

Safety apron made of synthetic fibers should be worn.

B.

The relative humidity in a work area should be lower than 50 percent.

C.

An ionized air generator can be used instead of grounding a work area.

D.

A person working on an ESD-sensitive circuit should not be touched.

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Question 2

Which of the following statements are correct when considering the effects of ESD damage on a given product? (Choose two.)

Options:

A.

ESD damage might immediately affect the equipment.

B.

ESD damage presents itself within an hour of discharge.

C.

ESD damage invariably prevents equipment from powering on.

D.

Not all internal assemblies with circuit boards are ESD sensitive.

E.

ESD damage might only show itself as an intermittent failure at a later time.

Question 3

Which of the following is a valid ESD safety precaution?

Options:

A.

You should place ESD-sensitive circuits on top of metal work surfaces.

B.

Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.

C.

Do not wear polyester clothing while working on ESD sensitive components.

D.

Always handle logic board by grasping the heat sinks.

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