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Slack-Certified-Admin Exam Dumps : Slack Certified Admin Exam

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Slack Certified Admin Exam Questions and Answers

Question 1

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.

The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.

Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.

Which options appropriately describe Champions? (Choose all that apply.)

Options:

A.

They are Slack Administrators, so they have the correct permissions to help the company manage change.

B.

They actively communicate and promote transparency to reinforce the purpose and value of the tool.

C.

They model best practices, and they can rally the team toward common goals.

D.

They identify and implement key use cases for the tool and modify them over time to improve the team’s workflows.

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Question 2

Jose works at Globex and is a Slack administrator and Champion.

He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.

Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

Options:

A.

Ask the employees to search-first for the answer to their QUESTION NO:s, and if they are still unable to find the answer, post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

B.

Ask the employees to post their own QUESTION NO:s in a public #help channel, where Jose and his team will respond in thread.

C.

Post their QUESTION NO:s on their behalf in a public #help channel and respond in thread.

D.

Respond to each employee via direct message with the answer to their QUESTION NO:s.

Question 3

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.

They may need to reference the history in the future.

Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

Options:

A.

Convert the channel to private, and then archive it; members of the channel will retain access to the files.

B.

Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.

C.

Delete the channel; messages from a deleted channel are still available via search.

D.

Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.