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Salesforce Salesforce-Communications-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Communications-Cloud
Exam Name:
Salesforce Communications Cloud Accredited Professional (AP-203) Exam
Vendor:
Questions:
77
Last Updated:
Sep 1, 2026
Exam Status:
Stable
Salesforce Salesforce-Communications-Cloud

Salesforce-Communications-Cloud: Accredited Professional Certification Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Communications Cloud Accredited Professional (AP-203) Exam Questions and Answers

Question 1

Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.

What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

Options:

A.

Implement a callout orchestration item to execute a request on the fulfillment system for activation

B.

Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details

C.

Implement a milestone orchestration item to execute request on the fulfillment system for activation

D.

Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details

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Question 2

Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.

Options:

A.

Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account

B.

Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.

C.

Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.

D.

Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account

Question 3

United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

Options:

A.

Change of Plan

B.

Apply Promotion

C.

Modify Order

D.

Disconnect and New order