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Troubleshooting Microsoft Teams Questions and Answers

Question 1

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.

The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.

You need to determine the cause of the issue.

Solution: Confirm whether the user can communicate with external users.

Does the solution meet the goal?

Options:

A.

Yes

B.

No

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Question 2

You are configuring Microsoft Teams for a company.

You configure the Direct Routing setup for the tenant- The 200 OK message is not received for outbound SIP options in the Session Border Controller (SBC) logs.

You need to find the root causes of the issue.

What are the three causes of the issue? Each correct answer presents part of the solution.

NOTE; Each correct selection is worth one point.

Options:

A.

The SBC trusted root certificate store for the Microsoft Teams TLS context contains the Baltimore root CA.

B.

The certificate must be assigned to TLS context for the Microsoft Teams proxy.

C.

The SBC certificate assigned to TLS context for Microsoft Teams proxy must be signed from an approved root CA

D.

The SBC trusted root certificate store for the Microsoft Teams TLS context is missing the full certificate chain of the SBC certificate.

E.

TLS context is used for Microsoft Teams proxy.

Question 3

You need to configure the system to meet the requirements for guest users.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Create and assign a calling policy for guest users.

B.

Edit the guest access policy to disable calls.

C.

Edit the guest access policy to disable chat.

D.

Create and assign a messaging policy for guest users.