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Microsoft Teams Voice Engineer Questions and Answers

Question 1

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

Options:

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Question 2

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?

Options:

A.

Music on hold

B.

Attendant routing

C.

Conference mode

D.

Round robin

Question 3

A user uses the Microsoft Teams client on a Windows device.

The user reports call failures.

You need to send the Teams client logs to Microsoft support to troubleshoot the call failures.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options: