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BCS Practitioner Certificate in Modelling Business Processes 2018 Questions and Answers

Question 1

LIoyd works as a counter supervisor in the local branch of a national bank. LIoyd is responsible for ensuring that the back’s cash machine has sufficient money.

The money for the cash machine has to be from the back’s cash processing center, which supplies new and good quality banknotes. The cash machines can be topped-up with cash from the tills, but the poorer quality banknotes often cause the cash machine to jam.

LIoyd has the check the machine’s cash levels and place an order for new notes by 3pm for delivery the following working day.

Which is the BEST performance measure for the task Maintain cash machine level’s?

Options:

A.

No orders to the cash processing center should be for cash to be used by the back

tills.

B.

100% of cash orders must be delivery by 3pm the same day.

C.

100% of cash machine notes must be new notes.

D.

No cash machine outages are experienced due to insufficient cash or poor quality notes.

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Question 2

A record company is implementing a new system to replace an existing legacy system. The project has challenging as the new system must be implemented before support for the existing system is withdrawn. The business users have been involvedthroughoutthe project and their confidence in the new system is high.

Which implementation approach is the LEAST appropriate in this situation?

Options:

A.

Pilot

B.

Phased

C.

Direct changeover

D.

Parallel running.

Question 3

Below is a business process model for a goods ordering process:

What error has been made in this diagram?

Options:

A.

The arrowed flow mine from Fulfil order should go to the end node ( the bull eye) not to the task received:

B.

The arrowed flow line from Complete order should go to check stock availability not to the decision diamond.

C.

The task’Complete order’s should be In only one swimlane, as tasks straddling two swim lanes are not permitted.

D.

The task’ Cancel order’ should be rename Order cancelled as by this point in the process the order has been cancelled.