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ITIL-4-Specialist-High-velocity-IT Exam Dumps : ITIL 4 Specialist: High-velocity IT Exam

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ITIL 4 Specialist: High-velocity IT Exam Questions and Answers

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Question 1

Governance is a core component of the service value system.

How does governance support high-velocity IT?

Options:

A.

It represents the types of resources used by the organization

B.

It directs the organizational entity responsible for digital technology

C.

It offers a pattern for scientific thinking and routines for practice

D.

It defines the influence of political and economic factors on the organization

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Question 2

In service relationships, what is a benefit of identifying consumer roles?

Options:

A.

It clarifies the service provider’s responsibilities

B.

It enables stakeholder management

C.

It ensures compliance with contractual agreements

D.

It reduces service delivery costs

Question 3

A legacy financial system requires the user to manually enter the time and date of the transaction to meet regulatory requirements. A recent internal audit has shown that these fields are often blank. Which are effective controls that could improve compliance?

1. Modify the application to automatically add the current time and date when transaction is entered

2. Establish a communication plan to remind users of the importance of time and date on transactions

3. Develop a goals cascade so all staff know their role in achieving company goals

4. Create a report showing non-compliant records and take action to correct

Options:

A.

1 and 4

B.

2 and 3

C.

3 and 4

D.

1 and 2

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