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ITIL-4-Specialist-Create-Deliver-and-Support Exam Dumps : ITIL 4 Specialist: Create, Deliver and SupportExam

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ITIL 4 Specialist: Create, Deliver and SupportExam Questions and Answers

Question 1

A mobile app development company has implemented a new strategy in its software development process. Instead of large, infrequent updates, it now releases smaller updates every two weeks. These updates are shaped by regular user reviews and suggestions, which the company actively seeks and incorporates into each new version. Which guiding principle is this approach MOST closely aligned with?

Options:

A.

Think and work holistically

B.

Progress iteratively with feedback

C.

Focus on value

D.

Optimize and automate

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Question 2

A sales enablement service is being modified to improve the data that is presented to sales staff. This will be delivered as a series of incremental improvements.

Which are the TWO BEST ways to measure these changes?

1. Measure individual changes by the output that they create

2. Measure the overall success of multiple changes by the output that is created

3. Measure individual changes by the outcome that they create

4. Measure the overall success of multiple changes by the outcome that is created

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Question 3

An organization experiences delays when creating and changing products and services. This is largely because software developers store code in their individual repositories.

Options:

A.

Continuous integration

B.

Continuous delivery

C.

Continuous deployment

D.

Continual improvement