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GCP-GC-REP Exam Dumps : Genesys Cloud Certified Professional - Reporting and Analytics

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Genesys Cloud Certified Professional - Reporting and Analytics Questions and Answers

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Question 1

How is an Incoming Call represented in reports?

Options:

A.

Inbound

B.

Incoming

C.

Offered

D.

Calls Received

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Question 2

Jose created and saved an agent report. He did not configure some of the options, and the current status of this report is Disabled. How can he enable this report?

Options:

A.

Reports> Report Editor> Report Generation Time> Schedule

B.

Reports> Report Editor> Report Generation Time> Now

C.

Reports> Report Editor> Report Generation Time> Schedule Properties

D.

Reports> Report Editor> Report Generation Time> Recurrence

Question 3

What is the time interval for tracking metrics in Genesys Cloud?

Options:

A.

20 mins

B.

30 mins

C.

40 mins

D.

10 mins

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