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Experience-Cloud-Consultant Exam Dumps : Salesforce CertifiedExperience Cloud Consultant (WI25)

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Salesforce Experience-Cloud-Consultant Exam Dumps FAQs

Q. # 1: What is the Salesforce CertifiedExperience Cloud Consultant (WI25) Exam?

The Salesforce CertifiedExperience Cloud Consultant (WI25) Exam is a certification test designed for professionals who implement and consult on Salesforce Experience Cloud sites and applications. It validates the skills and knowledge required to design, configure, and manage Experience Cloud solutions.

Q. # 2: Who is the target audience for the Salesforce Experience-Cloud-Consultant Exam?

The target audience includes Salesforce administrators, consultants, and professionals who have experience in implementing Salesforce Experience Cloud solutions in a customer-facing role.

Q. # 3: What topics are covered in the Salesforce Experience-Cloud-Consultant Exam?

The Salesforce Experience-Cloud-Consultant Exam covers topics such as Experience Cloud basics, implementation, security and access, community setup, sharing and visibility, community management, and content management.

Q. # 4: How many questions are on the Salesforce CertifiedExperience Cloud Consultant (WI25) Exam?

The Salesforce CertifiedExperience Cloud Consultant (WI25) Exam consists of 60 multiple-choice questions.

Q. # 5: How much time is allotted for the Salesforce Experience-Cloud-Consultant Exam?

You have 105 minutes to complete the Salesforce Experience-Cloud-Consultant exam.

Q. # 6: What is the passing score for the Salesforce Experience-Cloud-Consultant Exam?

The passing score for the Salesforce Experience-Cloud-Consultant exam is 62%.

Q. # 7: What is the difference between Salesforce Experience-Cloud-Consultant and ADM-261 Exams?

The Salesforce Experience-Cloud-Consultant and ADM-261 (Salesforce Service Cloud Consultant) exams are both part of the Salesforce ecosystem, but they focus on different areas of expertise within the platform. Here's a breakdown of the key differences:

  • Salesforce Experience-Cloud-Consultant Exam: The Salesforce Experience-Cloud-Consultant Exam focuses on Experience Cloud (formerly known as Community Cloud). It assesses your knowledge of creating and managing digital experiences, such as customer and partner portals, community management, branding, customization, and user management within the Experience Cloud platform. It is ideal for professionals implementing or consulting on Experience Cloud solutions.
  • Salesforce ADM-261 Exam: The Salesforce ADM-261 Exam is centered on Service Cloud. It evaluates your ability to design and implement Service Cloud solutions, including case management, customer service workflows, service entitlements, and Service Cloud configurations for call centers or self-service portals. It is for professionals consulting on Service Cloud implementations.

Q. # 8: How can CertsTopics help me pass the Salesforce CertifiedExperience Cloud Consultant (WI25) Exam?

CertsTopics provides up-to-date Experience-Cloud-Consultant exam dumps, study guide, and testing engine materials to help you familiarize yourself with the exam format and content. Our Experience-Cloud-Consultant study materials offer a success guarantee, helping you feel confident about passing the Salesforce CertifiedExperience Cloud Consultant (WI25) exam.

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Salesforce CertifiedExperience Cloud Consultant (WI25) Questions and Answers

Question 1

Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.

Which external user license meets these requirements?

Options:

A.

Authenticated Service Site User

B.

External Community Plus

C.

External Identity

D.

Customer Community Plus

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Question 2

Northern Trail Qutfitters implemented a chatbot on its Experience site.

Which three KPIs could be used to help understand the chatbot's impact on customer service?

Choose 3 answers

Options:

A.

Number of lead records created

B.

CSAT (Customer Satisfaction score)

C.

Case deflection

D.

Average Handle Time compared to Bot Session Time

E.

Case Type by Issue

Question 3

Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only

returning Knowledge articles.

How should UMS configure its search results to yield the desired results?

Options:

A.

In Salesforce Setup, under the Experience Site users’ profile, adjust the system permissions to allow for multiple objects in search results.

B.

On the Search page, switch the Search Results component with Global Search Results and select the appropriate objects in the property editor.

C.

On the Search page, select the appropriate objects in the property editor for the Search Results component.

D.

On the Home page, in the property editor for the Hero component, adjust the Hero Type to "Call to Action” instead of "Search".