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Salesforce Experience-Cloud-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
Experience-Cloud-Consultant
Exam Name:
Salesforce Certified Experience Cloud Consultant (EX-Con-101)
Certification:
Salesforce Consultant
Vendor:
Salesforce
Questions:
185
Last Updated:
Dec 19, 2025
Exam Status:
Stable
Salesforce Experience-Cloud-Consultant

Experience-Cloud-Consultant: Salesforce Consultant Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Experience Cloud Consultant (EX-Con-101) Questions and Answers

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Question 1

Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer.

What should an administrator do to capture information upfront on the Experience site?

Options:

A.

Create a flow for customers to fill out before initiating Chat.

B.

Enable Chat for only authenticated users and pass the user's information on hidden fields.

C.

Deploy a unique chat per topic.

D.

Create a pre-chat form to fill out before initiating Chat.

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Question 2

Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren’t’ able to seerecords owned by their peers and subordinates.

What should be done to resolve the issue?

Options:

A.

Retail managers need to be given super User access.

B.

Retail managers needs to be put in the execute role in the Role Hierarchy

C.

A Sharing Set needs to becreated.

D.

A sharing Rule needs t be created.

Question 3

Cloud Kicks (CK) has a subscription model to send new sneakers to customers every month. Customers log in to the CK site, where they can manage their accounts, manage and create cases, and submit refund claims. CK also provides access to articles from its Knowledge base.

Which template should CK use to give customers the access they need?

Options:

A.

Build Your Own

B.

Microsite

C.

Help Center

D.

Account Portal

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