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Energy-and-Utilities-Cloud Exam Dumps : Energy and Utilities Cloud Accredited Professional (AP-207)

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Energy and Utilities Cloud Accredited Professional (AP-207) Questions and Answers

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Question 1

An energy company is implementing Energy and Utilities Cloud for its service center agents.

Which two of the following business processes should be part of their test scenarios?

Choose 2 answers

Options:

A.

Set up a payment arrangement.

B.

Manage a customer moving out.

C.

Manage changes to contract clauses.

D.

Create a multi-site quote.

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Question 2

An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance

Which object is used to store this data?

Options:

A.

Service Account

B.

Account

C.

Bill

D.

Statement

Question 3

A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.

How can the utility company best meet these requests using Energy and Utilities Cloud?

Options:

A.

Work with an external debt collection agency to ensure customers pay their outstanding amount.

B.

Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.

C.

Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

D.

Use the Create Payment Plan action in the Contact Center Console.

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