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Energy-and-Utilities-Cloud Exam Dumps : Energy and Utilities Cloud Accredited Professional (AP-207)

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Energy and Utilities Cloud Accredited Professional (AP-207) Questions and Answers

Question 1

An energy company is implementing Energy and Utilities Cloud for its service center agents.

Which two of the following business processes should be part of their test scenarios?

Choose 2 answers

Options:

A.

Set up a payment arrangement.

B.

Manage a customer moving out.

C.

Manage changes to contract clauses.

D.

Create a multi-site quote.

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Question 2

The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.

Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?

Choose 3 answers

Options:

A.

The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,

B.

The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.

C.

The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.

D.

The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.

Question 3

Two people own one home. They have different preferences for receiving notifications. One wants texts and

emails, while the other prefers emails only. h

How and where can the energy company hold this information?

Options:

A.

Use the existing notification preference fields in the Party object.

B.

Create a custom object associated with the Account with notification preferences.

C.

Extend the Service Account object with new fields for notification preferences.

D.

Extend the Account, Contact, and Relationship objects with new fields for notification preferences.