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Energy-and-Utilities-Cloud Exam Dumps : Energy and Utilities Cloud Accredited Professional (AP-207)

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Energy and Utilities Cloud Accredited Professional (AP-207) Questions and Answers

Question 1

During a discovery session, an energy company mentioned they have a high response rate for customer

satisfaction surveys. However, the company has noticed consistently negative feedback about its electric

utility-payment set-up, stating the customer would like to see payment confirmations from their respective

financial institution with payments.

What's one area the consultant should consider for process improvement?

Options:

A.

Payment reminders

B.

Rate change notifications

C.

Electronic funds transfers

D.

Customer satisfaction surveys

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Question 2

An energy company generates all new contracts through the Contract Lifecycle Management solutior Salesforce Industries. After a demo, the manager is very interested in using the redlining online doc

feature and the reusing clauses library.

According to the manager's expectations, which template type should the developer choose to gene new contracts?

Options:

A.

JSON Based Document Template

B.

The Velocity Web Template

C.

POF Template

D.

The Microsoft Word Document Template

Question 3

Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?

Choose 2 answers

Options:

A.

A high-level object map of the entities and fields used by the billing system

B.

Understanding of the Energy and Utilities customer data model

C.

Technical connection details for the billing system

D.

A decision on the tool or technology that will be used for migrating the data (ETL)

E.

Project team roles and responsibilities