Salesforce Energy-and-Utilities-Cloud Practice Exam Dumps 2025

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Salesforce Energy and Utilities Cloud Accredited Professional AP-207 Exam Questions and Answers

Question 1

During a discovery session, an energy company mentioned they have a high response rate for customer

satisfaction surveys. However, the company has noticed consistently negative feedback about its electric

utility-payment set-up, stating the customer would like to see payment confirmations from their respective

financial institution with payments.

What's one area the consultant should consider for process improvement?

Options:

Payment reminders

Rate change notifications

Electronic funds transfers

Customer satisfaction surveys

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Question 2

What's an example of a parent and child premise record?

Options:

The parent premise is the type of service provided, and the child is the apartment.

The parent premise is the apartment building, and the child is the apartment unit.

The parent premise is the apartment unit, and the child is the apartment building.

The parent premise is the apartment, and the child is the type of service provided.

Question 3

Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?

Choose 2 answers

Options:

Create an Experience cloud site to set up a sample digital experience site on your target org.

Set up Utilities self-serve templates on your target org.

Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.

Create customer community user profiles for the Utilities self-serve portal.

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Energy-and-Utilities-Cloud Exam Dumps : Salesforce Energy and Utilities Cloud Accredited Professional AP-207 Exam

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