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Salesforce Energy-and-Utilities-Cloud Dumps

Salesforce Energy and Utilities Cloud Accredited Professional Exam Questions and Answers

Question 1

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.

What three things are needed to meet the requirement?

Options:

A.

Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.

B.

Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures

C.

Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data

D.

Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information

system to get the monthly usage information

E.

Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

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Question 2

An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

Options:

A.

Some customers existed on a legacy billing system from previous contracts

B.

Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible

C.

The potential customer began their journey using WhatsApp.

D.

Credit ratings are actively used as a pricing input for small and medium business customers

Question 3

An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

Options:

A.

Establish a testing and validation process to ensure that the data is accurate and complete

B.

Migrate the data using one of the available tools, such as the Salesforce Data Loaderor third party data migrationtools.

C.

Assess the data m the legacy system to determine what needs to be migrated and what can be left behind

D.

Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model

Question 4

An energy company wants to calculate the estimated monthly amount a customer needs to pay.

How can a consultant configure Energy and Utilities Cloud CPQ to calculate monthly commodity pricing?

Options:

A.

Using onetime price

B.

Using monthly recurring price

C.

Using a subscription pricing plan

D.

Using usage price

Question 5

Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

Options:

A.

Metadata API

B.

Streaming data API

C.

SSO data access

D.

Omnichannel data access

Question 6

An energy company offers multiple products to its industrial and commercial customers. They need to create a quote for a customer for multiple sites.

How would a consultant meet this business requirement?

Options:

A.

Create a Master quote, create group(s). add the quote group members, add products, and apply to the group.

B.

Create quotes for each individual site and add products, then run multi-site batch jobs.

C.

Create an opportunity, add products to it. then submit it tothe MultiAppHandler class

D.

Create a multi-site quote, add members to the quote, and add products for each site

Question 7

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.

What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

Options:

A.

Service Cloud

B.

Contract Lifecycle Management (CLM)

C.

Configure Prince Quote (CPQ)

D.

Energy and utility Base

Question 8

What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?

Options:

A.

Salesforce Export Wizard

B.

OmniStudio DataPacks

C.

IDX Workbench

D.

DataLoader.io

Question 9

The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier

What approach should you recommend to build this integration to the legacy billing application?

Options:

A.

Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets

B.

Begin building a custom, point-to-point integration, including a whole new user interface and data model to mimic that of the legacy billing application.

C.

Start by defining APIs in both Salesforce and the legacy billing system, and then build custom Java code to implement a point-to-point integration

D.

Recommend the introduction of another systems integration partner who specializes m building integrations from Salesforce tobillingsystems.

Question 10

Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees

Which three changes are disrupting the energyand utilities market?

Options:

A.

Regulatory and technology changes

B.

Digital first and work-from anywhere in real time

C.

Removing the complexity from the business

D.

Capitalization of the cloud

E.

Customer expectations and values

Question 11

A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on businessrequirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.

Which two approaches can the consultant take to achieve a consensus while building trust?

Options:

A.

Focus primarily on the contractor organization's concerns.

B.

Propose compromises between stakeholders that could result in collective positive outcomes.

C.

Demonstrate expertise right away to achieve the fastest stakeholder agreement

D.

Ask probing questions to understand and document the needs of all stakeholders.

Question 12

An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.

How does the team get the required components into their development environment?

Options:

A.

The team should follow the documentation and migrate the required components into the* development environment.

B.

The team needs to copy and paste the required components from their trial environment into their development environment.

C.

The team should take a look at the application code, and then go and re-type the code into their development environment.

D.

The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.