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Salesforce Energy-and-Utilities-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Energy-and-Utilities-Cloud
Exam Name:
Energy and Utilities Cloud Accredited Professional (AP-207)
Certification:
Accredited Professional
Vendor:
Salesforce
Questions:
75
Last Updated:
Jan 27, 2026
Exam Status:
Stable
Salesforce Energy-and-Utilities-Cloud

Energy-and-Utilities-Cloud: Accredited Professional Exam 2025 Study Guide Pdf and Test Engine

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Energy and Utilities Cloud Accredited Professional (AP-207) Questions and Answers

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Question 1

Two people own one home. They have different preferences for receiving notifications. One wants texts and

emails, while the other prefers emails only. h

How and where can the energy company hold this information?

Options:

A.

Use the existing notification preference fields in the Party object.

B.

Create a custom object associated with the Account with notification preferences.

C.

Extend the Service Account object with new fields for notification preferences.

D.

Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

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Question 2

During a discovery session, an energy company mentioned they have a high response rate for customer

satisfaction surveys. However, the company has noticed consistently negative feedback about its electric

utility-payment set-up, stating the customer would like to see payment confirmations from their respective

financial institution with payments.

What's one area the consultant should consider for process improvement?

Options:

A.

Payment reminders

B.

Rate change notifications

C.

Electronic funds transfers

D.

Customer satisfaction surveys

Question 3

An energy company urgently needs to replace its current customer information system (CIS). The current system is at end-of-life and unsupported Because the cost to replace the CIS is so high, executives contemplate putting all other projects on hold. This would delay the planned Energy and Utilities Cloud implementation. The executive committee asks a consultant for a recommended, cost-effective approach to maximize the return on investment.

Which two courses of action should the consultant recommend?

Options:

A.

Implement Energy and Utilities Cloud and simultaneously replace the customer information system with a cloud based billing system.

B.

First, implement Energy and Utilities Cloud and integrate it with the current customer information system through a q middleware platform. Then, replace the customer information system with a more modern one and reconnect the integration points between middleware and the new CIS.

C.

To avoid reworking to integrations, deploy a new customer information system first then implement Energy and Utilities Cloud.

D.

Cancel the Energy and Utilities Cloud implementation and replace the CIS. because modem CIS systems have all the necessary functionality to effectively track and manage customer engagements in any channel.

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