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Salesforce Energy-and-Utilities-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Energy-and-Utilities-Cloud
Exam Name:
Salesforce Energy and Utilities Cloud Accredited Professional AP-207 Exam
Certification:
Accredited Professional Certification
Vendor:
Salesforce
Questions:
75
Last Updated:
Jun 14, 2026
Exam Status:
Stable
Salesforce Energy-and-Utilities-Cloud

Energy-and-Utilities-Cloud: Accredited Professional Certification Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Energy and Utilities Cloud Accredited Professional AP-207 Exam Questions and Answers

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Question 1

During a discovery session, an energy company mentioned they have a high response rate for customer

satisfaction surveys. However, the company has noticed consistently negative feedback about its electric

utility-payment set-up, stating the customer would like to see payment confirmations from their respective

financial institution with payments.

What's one area the consultant should consider for process improvement?

Options:

A.

Payment reminders

B.

Rate change notifications

C.

Electronic funds transfers

D.

Customer satisfaction surveys

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Question 2

A customer has enabled integration between the Energy and Utilities Contact Center Console and Salesforce Field Service (SF5). When a customer calls for a service appaintment, what two prerequisite steps must an agent complete before creating the appointment?

Choose 2 answers

Options:

A.

Confirm customer entitlements for field service appointments.

B.

See a list of all service and work types available in the system.

C.

Accurately confirm and verify customer details.

D.

Check available field service time slots for the week.

Question 3

Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Options:

A.

Work Order. Work Order Line Hem, Service Appointment, Work Type

B.

Work Order. Work Type. Service Appointment. Service Territory

C.

Work Order. Work Order Line Item Work Procedure. Work Plan

D.

Work Order. Work Order Line item. Service Territory. Work Type

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