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Salesforce Energy-and-Utilities-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Energy-and-Utilities-Cloud
Exam Name:
Salesforce Energy and Utilities Cloud Accredited Professional Exam
Certification:
Accredited Professional Certification
Vendor:
Salesforce
Questions:
75
Last Updated:
May 10, 2026
Exam Status:
Stable
Salesforce Energy-and-Utilities-Cloud

Energy-and-Utilities-Cloud: Accredited Professional Certification Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Questions and Answers

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Question 1

During a discovery session, an energy company mentioned they have a high response rate for customer

satisfaction surveys. However, the company has noticed consistently negative feedback about its electric

utility-payment set-up, stating the customer would like to see payment confirmations from their respective

financial institution with payments.

What's one area the consultant should consider for process improvement?

Options:

A.

Payment reminders

B.

Rate change notifications

C.

Electronic funds transfers

D.

Customer satisfaction surveys

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Question 2

Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Options:

A.

Work Order. Work Order Line Hem, Service Appointment, Work Type

B.

Work Order. Work Type. Service Appointment. Service Territory

C.

Work Order. Work Order Line Item Work Procedure. Work Plan

D.

Work Order. Work Order Line item. Service Territory. Work Type

Question 3

A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.

How can the utility company best meet these requests using Energy and Utilities Cloud?

Options:

A.

Work with an external debt collection agency to ensure customers pay their outstanding amount.

B.

Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.

C.

Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

D.

Use the Create Payment Plan action in the Contact Center Console.

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