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Salesforce Energy-and-Utilities-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Energy-and-Utilities-Cloud
Exam Name:
Energy and Utilities Cloud Accredited Professional (AP-207)
Certification:
Accredited Professional
Vendor:
Salesforce
Questions:
75
Last Updated:
Dec 31, 2025
Exam Status:
Stable
Salesforce Energy-and-Utilities-Cloud

Energy-and-Utilities-Cloud: Accredited Professional Exam 2025 Study Guide Pdf and Test Engine

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Energy and Utilities Cloud Accredited Professional (AP-207) Questions and Answers

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Question 1

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.

What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

Options:

A.

Service Cloud

B.

Contract Lifecycle Management (CLM)

C.

Configure Prince Quote (CPQ)

D.

Energy and utility Base

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Question 2

Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?

Choose 2 answers

Options:

A.

Create an Experience cloud site to set up a sample digital experience site on your target org.

B.

Set up Utilities self-serve templates on your target org.

C.

Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.

D.

Create customer community user profiles for the Utilities self-serve portal.

Question 3

During a discovery session, an energy company mentioned they have a high response rate for customer

satisfaction surveys. However, the company has noticed consistently negative feedback about its electric

utility-payment set-up, stating the customer would like to see payment confirmations from their respective

financial institution with payments.

What's one area the consultant should consider for process improvement?

Options:

A.

Payment reminders

B.

Rate change notifications

C.

Electronic funds transfers

D.

Customer satisfaction surveys

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