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Salesforce Energy-and-Utilities-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Energy-and-Utilities-Cloud
Exam Name:
Salesforce Energy and Utilities Cloud Accredited Professional AP-207 Exam
Certification:
Accredited Professional Certification
Vendor:
Salesforce
Questions:
75
Last Updated:
Jun 7, 2026
Exam Status:
Stable
Salesforce Energy-and-Utilities-Cloud

Energy-and-Utilities-Cloud: Accredited Professional Certification Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Energy and Utilities Cloud Accredited Professional AP-207 Exam Questions and Answers

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Question 1

Two people own one home. They have different preferences for receiving notifications. One wants texts and

emails, while the other prefers emails only. h

How and where can the energy company hold this information?

Options:

A.

Use the existing notification preference fields in the Party object.

B.

Create a custom object associated with the Account with notification preferences.

C.

Extend the Service Account object with new fields for notification preferences.

D.

Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

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Question 2

A customer has enabled integration between the Energy and Utilities Contact Center Console and Salesforce Field Service (SF5). When a customer calls for a service appaintment, what two prerequisite steps must an agent complete before creating the appointment?

Choose 2 answers

Options:

A.

Confirm customer entitlements for field service appointments.

B.

See a list of all service and work types available in the system.

C.

Accurately confirm and verify customer details.

D.

Check available field service time slots for the week.

Question 3

A utility company has seen a high number of calls from customers expressing their inability to pay an outstanding amount. The utility company would like to provide its customers with an aption to pay in installments.

How can the utility company best meet these requests using Energy and Utilities Cloud?

Options:

A.

Work with an external debt collection agency to ensure customers pay their outstanding amount.

B.

Consolidate product catalogs and price books and establish an automated process across the entire revenue lifecycle.

C.

Use Revenue Cloud to easily accelerate cash collection with and support any charge type, sales order, or payment schedule.

D.

Use the Create Payment Plan action in the Contact Center Console.

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