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Salesforce Energy-and-Utilities-Cloud Exam With Confidence Using Practice Dumps

Exam Code:
Energy-and-Utilities-Cloud
Exam Name:
Energy and Utilities Cloud Accredited Professional (AP-207)
Certification:
Accredited Professional
Vendor:
Salesforce
Questions:
75
Last Updated:
Jan 30, 2026
Exam Status:
Stable
Salesforce Energy-and-Utilities-Cloud

Energy-and-Utilities-Cloud: Accredited Professional Exam 2025 Study Guide Pdf and Test Engine

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Energy and Utilities Cloud Accredited Professional (AP-207) Questions and Answers

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Question 1

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.

What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

Options:

A.

Service Cloud

B.

Contract Lifecycle Management (CLM)

C.

Configure Prince Quote (CPQ)

D.

Energy and utility Base

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Question 2

During a discovery session, an energy company mentioned they have a high response rate for customer

satisfaction surveys. However, the company has noticed consistently negative feedback about its electric

utility-payment set-up, stating the customer would like to see payment confirmations from their respective

financial institution with payments.

What's one area the consultant should consider for process improvement?

Options:

A.

Payment reminders

B.

Rate change notifications

C.

Electronic funds transfers

D.

Customer satisfaction surveys

Question 3

An energy customer has purchased a new home and needs to transfer their service.

Which object needs a new record created to track service at the new location?

Options:

A.

An account record with record type Billing

B.

An account record with record type Consumer

C.

An account record with record type Service Aggregator

D.

An account record with record type Service

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