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Salesforce CRT-271 Exam With Confidence Using Practice Dumps

Exam Code:
CRT-271
Exam Name:
Certification Preparation For Community Cloud Consultants (SP25)
Certification:
Community Cloud
Vendor:
Salesforce
Questions:
285
Last Updated:
Dec 10, 2025
Exam Status:
Stable
Salesforce CRT-271

CRT-271: Community Cloud Exam 2025 Study Guide Pdf and Test Engine

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Certification Preparation For Community Cloud Consultants (SP25) Questions and Answers

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Question 1

Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.

What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

Options:

A.

Modify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.

B.

Make the article detail page available for unauthenticated access to help customers view articles without login.

C.

Update the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.

D.

Create custom Community pages with components for Knowledge articles and make them available for guest user profiles.

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Question 2

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Options:

A.

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

B.

Make sure customers are not members of other Salesforce Communities.

C.

Test the Community for member activity, including cases and articles.

D.

Formalize the member registration process, including automating the account assignment orperson account creation.

E.

Performance test the Community with a large number of members with increased activity.

Question 3

Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?

Options:

A.

Create 1 Community for both customers and partners

B.

Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community

C.

Create 1 Community for both Customers and Partners and enable Super User Access for Partners

D.

Create 2 Communities 1 Partner Community and 1 Customer Community

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