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Salesforce CRT-271 Exam With Confidence Using Practice Dumps

Exam Code:
CRT-271
Exam Name:
Certification Preparation For Community Cloud Consultants (SP25)
Certification:
Vendor:
Questions:
285
Last Updated:
May 29, 2026
Exam Status:
Stable
Salesforce CRT-271

CRT-271: Community Cloud Exam 2025 Study Guide Pdf and Test Engine

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Certification Preparation For Community Cloud Consultants (SP25) Questions and Answers

Question 1

Universal Containers rolled out a Community in the Customer Service Napili template for their employees. The CEO has the following requirements: • All employees can participate in discussions within the Community. • Create a Chatter group for corporate announcements where all employees can participate and comment. • The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer

Options:

A.

Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone

B.

Create a Chatter group in the Community and include all employees

C.

Create a Chatter group in the internal Salesforce org and include all employees

D.

Create a post on a custom object, Announcements that all employees follow

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Question 2

Unauthenticated users are unable to some articles on a Universal Containers Community. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?

Select one or more of the following:

Options:

A.

Check the article type permissions on the guest user profile

B.

Enable public access for the Community in setup and the Guest user profile

C.

Create a new data category specifically for guest users to display articles

D.

Create a featured topic in the Community builder to display articles

Question 3

Universal Containers needs their channel partners to collaborate on opportunities within their new partner Community based on the Napili template. What is the recommended way to accomplish this task?

Options:

A.

Create a page layout for leads and assign it to those profiles that have access to the Community

B.

Create a Detail page for invoices and add the page as a Navigation Menu item

C.

Add Opportunities as a Salesforce Object in the Navigation Menu

D.

Create a Visualforce page for Opportunities and add the page as a Navigation Menu item