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Salesforce CRT-271 Exam With Confidence Using Practice Dumps

Exam Code:
CRT-271
Exam Name:
Certification Preparation For Community Cloud Consultants (SP25)
Certification:
Community Cloud
Vendor:
Salesforce
Questions:
285
Last Updated:
Oct 21, 2026
Exam Status:
Stable
Salesforce CRT-271

CRT-271: Community Cloud Exam 2025 Study Guide Pdf and Test Engine

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Certification Preparation For Community Cloud Consultants (SP25) Questions and Answers

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Question 1

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Options:

A.

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

B.

Make sure customers are not members of other Salesforce Communities.

C.

Test the Community for member activity, including cases and articles.

D.

Formalize the member registration process, including automating the account assignment orperson account creation.

E.

Performance test the Community with a large number of members with increased activity.

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Question 2

Universal Containers rolled out a Community in the Customer Service Napili template for their employees. The CEO has the following requirements: • All employees can participate in discussions within the Community. • Create a Chatter group for corporate announcements where all employees can participate and comment. • The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer

Options:

A.

Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone

B.

Create a Chatter group in the Community and include all employees

C.

Create a Chatter group in the internal Salesforce org and include all employees

D.

Create a post on a custom object, Announcements that all employees follow

Question 3

The Community adminstrator at Universal Containers has received reports from users about mnot being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?

Select one or more of the following:

Options:

A.

External users cannot view each other within Partner Communities

B.

Users did not approve each others' Friend Requests within the Community

C.

External users can only view each other if they are in the same Account

D.

The Administrator has deselected Community User Visibility

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