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Salesforce CRT-271 Exam With Confidence Using Practice Dumps

Exam Code:
CRT-271
Exam Name:
Certification Preparation For Community Cloud Consultants (SP25)
Certification:
Community Cloud
Vendor:
Salesforce
Questions:
285
Last Updated:
Jul 16, 2026
Exam Status:
Stable
Salesforce CRT-271

CRT-271: Community Cloud Exam 2025 Study Guide Pdf and Test Engine

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Certification Preparation For Community Cloud Consultants (SP25) Questions and Answers

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Question 1

Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Base in all of these Communities. Which step should the Community Cloud consultant take to meet this requirement?

Select one or more of the following:

Options:

A.

Recreate the Knowledge Base page in all Communities

B.

Create a link to the Knowledge Base in all Communities

C.

Merge the Communities unto the Community that has the Knowledge Base

D.

Export the page and select it when creating a new page in all Communities

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Question 2

Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:

- Use the Standard Component on the home page.

- Logged-in users should be able to see their rank.

- Show the top five Community users in the leaderboard.

Which three steps should a Salesforce Admin take to fulfill these requirements? 

Choose 3 answers.

Options:

A.

Select the Show User Rank checkbox for the component in the property editor.

B.

Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.

C.

Set the number of users to 5 in the property editor for the component.

D.

Drag the Reputation Leaderboard Component to the Community page in Community Management. 

E.

Drag the Reputation Leaderboard Component to the Community page in Site.com.

Question 3

Which three actions should the Salesforce Admin take before the Community launches? A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits.

Options:

A.

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules.

B.

Make sure customers are not members of other Salesforce Communities.

C.

Test the Community for member activity, including cases and articles.

D.

Formalize the member registration process, including automating the account assignment orperson account creation.

E.

Performance test the Community with a large number of members with increased activity.

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