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CIS-SM Exam Dumps : Certified Implementation Specialist - Service Mapping

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Certified Implementation Specialist - Service Mapping Questions and Answers

Question 1

Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?

Options:

A.

Input, Pending

B.

Input, Ready

C.

Output, Pending

D.

Output, Ready

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Question 2

Which best describes what Identification Rules are?

Options:

A.

Used to track duplicate CIs until resolved

B.

Consists of one or more identifier entries that specify the criterion attributes that uniquely identify a CI

C.

Used by the coalesce field when importing data into ServiceNow using a transform map

D.

Allows the ability to assign a priority to data sources if multiple data sources are authorized to update the same table or table attributes

Question 3

In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

Options:

A.

For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Extension Sections.

B.

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run all Extension Sections for the pattern.

C.

For each pattern that supports the Entry Point Type, run all the Identification Sections that finish successfully and then run each Extension Section for the pattern.

D.

For each pattern that supports the Entry Point Type, run Identification Sections until one finishes successfully and then run Extensions Sections until one finishes successfully.