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CIS-SM Exam Dumps : Certified Implementation Specialist - Service Mapping

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Certified Implementation Specialist - Service Mapping Questions and Answers

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Question 1

Using Pattern Designer, when configuring the first step in an Identification Section, which one of the following is considered a good practice?

Options:

A.

Create a table for the process parameters

B.

Check if connectivity variables are defined

C.

Use a Parse file operation to extract necessary information from a configuration file

D.

Use a Match operation on the process executable or command variable

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Question 2

Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?

Options:

A.

Input, Pending

B.

Input, Ready

C.

Output, Pending

D.

Output, Ready

Question 3

Which one of the following Identification Rule (CI Identifier) fields, when selected, determines CMDB update/inserts based on the configuration item's (CI) own attributes, without taking other CIs or relationships into consideration?

Options:

A.

Search on table

B.

Allow fallback to parent's rule

C.

Independent

D.

Application

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