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CIS-SM Exam Dumps : Certified Implementation Specialist - Service Mapping

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Certified Implementation Specialist - Service Mapping Questions and Answers

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Question 1

Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?

Options:

A.

Input, Pending

B.

Input, Ready

C.

Output, Pending

D.

Output, Ready

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Question 2

Service Mapping uses which table to build tag-based maps from?

Options:

A.

Application Service [cmdb_ci_service_discovered]

B.

Application [cmdb_ci_app]

C.

Key Value [cmdb_key_value]

D.

Servers [cmdb_ci_server]

Question 3

Assuming Reconciliation Rules (Reconciliation Definitions) were configured exactly the same for both Data Sources, ServiceNow and ServiceWatch, for the Application [cmdb_ci_appl] table and the following Data Source Precedence Rules are configured.

Which one of the following is true?

Options:

A.

If an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

B.

If an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, ServiceNow, an update will be allowed.

C.

If an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, ServiceWatch, an update will be allowed.

D.

If an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

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