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ServiceNow CIS-ITSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-ITSM
Exam Name:
Certified Implementation Specialist - IT Service Management
Certification:
Vendor:
Questions:
182
Last Updated:
Apr 18, 2026
Exam Status:
Stable
ServiceNow CIS-ITSM

CIS-ITSM: CIS-Service Management Exam 2025 Study Guide Pdf and Test Engine

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Certified Implementation Specialist - IT Service Management Questions and Answers

Question 1

A customer requires incidents to automatically move to a Closed state from Resolved after 7 days. How is this configured? Choose 2 answers

Options:

A.

Configure the incident Lifecycle flow script action

B.

Configure the number of days Resolved incidents automatically close property

C.

Configure the incident lifecycle timeline property

D.

Enable the auto closure of Incidents based on Resolution date property

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Question 2

What would you use to create Incident records based on email sent by users or systems?

Options:

A.

Transform Map

B.

Record Producer

C.

Inbound Flow Action

D.

Data Collection Job

Question 3

The Problem table is extended from what table?

Options:

A.

Outage

B.

Problem Task

C.

Task

D.

Major Incident

E.

Incident