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ServiceNow CIS-ITSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-ITSM
Exam Name:
Certified Implementation Specialist - IT Service Management
Certification:
Vendor:
Questions:
170
Last Updated:
Oct 23, 2025
Exam Status:
Stable
ServiceNow CIS-ITSM

CIS-ITSM: CIS-Service Management Exam 2025 Study Guide Pdf and Test Engine

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Certified Implementation Specialist - IT Service Management Questions and Answers

Question 1

Where are the timeframe conditions for sending an SLA breach warning notification defined?

Options:

A.

SLA definition record

B.

Default SLA flow

C.

SLA Properties application

D.

SLA trigger conditions

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Question 2

In the baseline Change - Normal model how can Change Tasks be added? (Choose two.)

Options:

A.

Automatically via the Change - Implementation subflow

B.

Manually by the user during New, Assess, and Authorized states

C.

Automatically depending on the category selected on the Change Request

D.

Manually by the user during all states, except Closed or Canceled

Question 3

Released in Quebec, what tool enables the creation of templates for Catalog Items?

Options:

A.

Template Builder

B.

Template Management

C.

Catalog Wizard

D.

Catalog Builder

E.

Catalog Template Library