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ServiceNow CIS-ITSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-ITSM
Exam Name:
Certified Implementation Specialist - IT Service Management
Certification:
Vendor:
Questions:
194
Last Updated:
Oct 12, 2026
Exam Status:
Stable
ServiceNow CIS-ITSM

CIS-ITSM: CIS-Service Management Exam 2025 Study Guide Pdf and Test Engine

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Certified Implementation Specialist - IT Service Management Questions and Answers

Question 1

How are Features related to Products and Releases?

Options:

A.

Products have associated features, which are organized into releases

B.

Products use features to define release types

C.

Features are included in releases, not associated with products

D.

Emergency releases can include products and features

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Question 2

When using Inbound Email Actions, what happens if an email is received which has no watermark or reference number?

Options:

A.

New interaction is created from the message

B.

Email is rejected and auto-reply sent to sender

C.

New incident created from the message

D.

New case is created from the message

Question 3

What are the components of a Flow Action?

Options:

A.

Inputs, Processes, Subprocesses, and Outputs

B.

Processes, Subprocess and Action Steps

C.

Inputs, Action Steps and Outputs

D.

Indexes, Processes and Outputs