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ServiceNow CIS-ITSM Exam With Confidence Using Practice Dumps

Exam Code:
CIS-ITSM
Exam Name:
Certified Implementation Specialist - IT Service Management
Certification:
CIS-Service Management
Vendor:
ServiceNow
Questions:
197
Last Updated:
Jul 20, 2026
Exam Status:
Stable
ServiceNow CIS-ITSM

CIS-ITSM: CIS-Service Management Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) exam? Download the most recent ServiceNow CIS-ITSM braindumps with answers that are 100% real. After downloading the ServiceNow CIS-ITSM exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the ServiceNow CIS-ITSM exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the ServiceNow CIS-ITSM exam on your first attempt, we have compiled actual exam questions and their answers. 

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Certified Implementation Specialist - IT Service Management Questions and Answers

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Question 1

Your customer has a catalog item for Request VPN. They would like to adjust the cart layout for only the VPN item, so the Quantity field is not displayed. How would you meet this requirement?

Options:

A.

On the Cart Layout, Columns tab, unselect Quantity column

B.

On the Catalog Item, Columns tab, unselect Quantity column

C.

On the Catalog Item, Advanced View, unselect Use cart layout, select No quantity

D.

On the Catalog, Advanced View, unselect Use cart layout, select No quantity

E.

On the Catalog Item, Cart Layout Related List, set the Quantity record to Inactive

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Question 2

On the Release record, what are the available options on the Release phase list?

Options:

A.

Requirement Gathering, Design, Build, Roll-out, Unit Testing, User Acceptance, Pilot

B.

Scoping, Design, Develop, Deployment, Unit Testing, Integration, Pilot

C.

Analyze, Design, Development, Build, Roll-out, QA, User Acceptance

D.

Requirement Gathering, Design, Development, Build, Deployment, QA, User Acceptance

Question 3

The current status of a problem record is tracked in the State field. Each state has a label, value and constant. This example is for Fix in Progress state:

Your customer wants to add a prerequisite for moving out of the Fix in Progress state. When you update the script include which value is better to use in the script?

Options:

A.

104

B.

"Fix in Progress"

C.

ProblemState.STATES.FIX_IN_PROGRESS

D.

104.ProblemState.STATES.FIX_IN_PROGRESS

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