To support the calculation of different key performance indicators (KPIs) for margin (like Profit Margin 1 and Profit Margin 2)

To support different integration scenarios (like SAP S/4HANA On Premise and SAP Field Service Management)

To support different accounting principles (like IFRS and US GAAP)

To support different document types (like service notifications and service orders)

A service notification

A billing document request (BDR)

A service order

A service confirmation

To enable an SAP customer to only use one document type for all service-related processes, replacing service contracts, service orders and so on.

To enable an SAP customer to provide a specific and detailed pre-defined solution to a problem for one of their customers.

To enable an SAP customer to only use one document type for all sales and service processes, replacing sales orders, service contracts, service orders and so on.

To enable an SAP customer to address their market for selling, delivering and managing combinations of (project) services, subscriptions and products using one overall document for one of their customers.