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C_S4CSV_2308 Exam Dumps : SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service

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SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service Questions and Answers

Question 1

The scope item Solution Order (4GT) has been activated in your SAP S/4HANA system. You add multiple items to a solution order that you want to see combined on one billing document for your customer.

How do you proceed?

Options:

A.

In the solution order itself, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.

B.

In the business partner master record of the customer you are selling to, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.

C.

The solution order ID is automatically used as a split criterion by the SAP S/HANA Cloud system when creating billing documents. This means that no additional set-up is needed to be able to combine all items on one billing document for your customer.

D.

Using the extensibility framework, a custom field is created at billing document header level and it is filled with the solution order ID. The solution order ID is then used as a split criterion by the SAP S/HANA Cloud system when creating billing documents.

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Question 2

What is the primary goal of using a solution order in an SAP S/4HANA Cloud system?

Options:

A.

To enable an SAP customer to only use one document type for all service-related processes, replacing service contracts, service orders and so on.

B.

To enable an SAP customer to provide a specific and detailed pre-defined solution to a problem for one of their customers.

C.

To enable an SAP customer to only use one document type for all sales and service processes, replacing sales orders, service contracts, service orders and so on.

D.

To enable an SAP customer to address their market for selling, delivering and managing combinations of (project) services, subscriptions and products using one overall document for one of their customers.

Question 3

The scope item SAP Field Service Management (49X) has been activated.

Which integration features exist with the integration between SAP S/4HANA Cloud and SAP Field Service Management?

Note: There are 2 correct answers to this question.

Options:

A.

Initiating billing in SAP Field Service Management updates the billing status of the service order in SAP S/4HANA Cloud.

B.

After releasing the service order, a service call and the corresponding activities are automatically created in SAP Field Service Management.

C.

The service order is replicated to a service order in SAP Field Service Management with the same document number as it has in SAP S/4HANA Cloud.

D.

Once a technician is assigned, the technician is automatically updated in the corresponding service order document in SAP S/4HANA Cloud.