SMB Specialization for Engineers
IoT Connected Factory for Systems Engineers Exam
Life Cycle Services Advanced Routing and Switching (LCSARS)
Advanced Routing and Switching for Field Engineers - ARSFE
Implementing Cisco Connected Physical Security 2 Exam (CCSP 2)
Cisco Routing and Switching Solutions Specialist
Advanced Routing and Switching for Account Managers - ARSAM
Securing Cisco Networks with Sourcefire FireAMP Endpoints
Securing Cisco Networks with Sourcefire IPS
Cisco Application Centric Infrastructure for Field Engineers Exam
Which is the first step in a solutions-led sales approach?
present quote to customer
examine previous purchases
identify the latest technology release
understand the customer's objectives
a solutions-led sales approach is:
A sales methodology that focuses on understanding the customer’s business needs, challenges, and objectives
A consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customer
A way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco’s portfolio and expertise
The first step in a solutions-led sales approach is to understand the customer’s objectives, which includes:
Asking open-ended questions to uncover the customer’s pain points, goals, and priorities
Listening actively and empathetically to the customer’s responses
Confirming and summarizing the customer’s objectives and expectations
References: 2: Solutions-Led Sales Approach - Cisco
Which two actions does a partner or customer perform within CCW-R? (Choose two.)
order new services
download hardware, software and services data sheets
set up billing
change Customer Address
view and manage their contracts
What is the future state goal of licensing at Cisco?
Smart License
Standby License
Classic PAK
Right to use
Smart License is the future state goal of licensing at Cisco, which aims to:
Simplify and streamline license management across Cisco products and solutions
Provide customers with a flexible and transparent way to consume Cisco software
Enable customers to view and manage their licenses through a single portal (Cisco Smart Software Manager)
Reduce operational costs and complexity for customers and partners
References: 3: Cisco Smart Licensing - Cisco