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Cisco 700-805 Dumps

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Total 52 questions

Cisco Renewals Manager (700-805 CRM) Questions and Answers

Question 1

What does iARR measure?

Options:

A.

our ability to monitor product utilization, and financial growth collectively

B.

our ability to increase renewal rates through pricing controls

C.

our ability to expand upon existing customer value

D.

our ability to internally align renewable resources

Question 2

Which services are contained in the CX portfolio?

Options:

A.

Support Services, Business Critical Services, Professional Services and Managed Services

B.

Support Services, Business Critical Services and Professional Services

C.

Support Services and Business Critical Services

D.

Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

Question 3

What is the primary measurement of success for a Renewals Manager?

Options:

A.

upsell percentage

B.

percentage of contracts closed

C.

renewal success rate

D.

iARR rate

Question 4

Which action should a Renewals Manager take first?

Options:

A.

Assign an RS to priority accounts

B.

Meet and confirm the AM, CSS, CSM and their resources

C.

Meet the customer and perform a renewals diagnosis

D.

Download contract data and develop a renewals strategy

Question 5

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

Options:

A.

The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

B.

There are no open incidents 30 days before renewal dates.

C.

Customer is willing to subscribe to a recommendation case to be publicly communicated.

D.

The health index of a customer is over expected targets with no red flags.

Question 6

Which service offering assists the customer in preparing for emerging industry trends?

Options:

A.

Training

B.

Trending Technical

C.

Advisory

D.

Managed

Question 7

Which of the Cisco Security product offerings focuses on identifying abnormal or suspicious network behaviors?

Options:

A.

Meraki

B.

Stealth watch

C.

Tetration

D.

App Dynamics

Question 8

Which two actions can a partner or customer perform within CCW-R? (Choose two.)

Options:

A.

set up billing

B.

download hardware, software and services datasheets

C.

change Customer Address

D.

view and manage their contracts

E.

order new services

Question 9

What is the future state goal of licensing at Cisco?

Options:

A.

Smart License

B.

Standby License

C.

Classic PAK

D.

Right to use

Question 10

Which business benefit of on-time renewals on Cisco products and services is valid?

Options:

A.

ability to ensure that our TAC cases get priority over others

B.

exclusive relationship with the customer

C.

access to training programs and material

D.

rebates and discounts from Cisco

Question 11

Which critical task must be performed during the Qualification phase?

Options:

A.

validate customer inventory

B.

develop a Success Plan

C.

quote delivery

D.

Renewal Plan development

Question 12

When renewing a contract with a customer, which action is important?

Options:

A.

Start discussions once the contract has expired.

B.

Validate customers business needs.

C.

Do not offer any financing solutions.

D.

Propose only the most important part of the solution.

Question 13

Which action can a Renewals Manager take to drive value in the account?

Options:

A.

Removing adopt on barriers.

B.

Def ne the account forecast.

C.

Manage and mitigate renewal risk.

D.

Align partners on training.

Question 14

What support should an RM take from the CSM?

Options:

A.

Communicate new greenfield opportunities.

B.

Communicate value and the impact of Cisco solutions.

C.

Book customer-service briefings.

D.

Oversee the closure of contracts.

Question 15

Which licensing model represents the highest value?

Options:

A.

Transactional

B.

Subscription

C.

Pay as you go

D.

Enterprise Agreements

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Total 52 questions