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Cisco Midsize Collaboration Solutions for Account Managers (MCAM) Questions and Answers

Question 1

Which option is a key challenge for customers and their IT teams caused by the evolution of communication tools?

Options:

A.

skills of the IT teams

B.

keeping the organizational structure unchanged while adapting to new collaboration solutions

C.

fragmentation and complexity of collaboration tools

D.

time for implementation of collaboration hardware

E.

managing infrastructure that is not based on Cisco Collaboration

F.

costs of collaboration

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Question 2

Which four options are the main areas of Cisco Collaboration? (Choose four)

Options:

A.

virtual support

B.

flexibility

C.

conferencing

D.

customer collaboration

E.

unified communications

F.

social software

G.

collaboration endpoints

Question 3

Which definition is the best description of collaboration?

Options:

A.

software and tools that enable teamwork

B.

working together remotely

C.

video and chat applications running via the Internet

D.

people working together to reach a common goal