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Cisco Midsize Collaboration Solutions for Account Managers (MCAM) Questions and Answers

Question 1

Which statement that compares Cisco and Microsoft collaboration solutions is true?

Options:

A.

Only Cisco offers an end-to-end collaboration solution that includes applications, endpoints, room systems, and infrastructure.

B.

Microsoft Lync is free. Licenses are included in other Microsoft bundles so no incremental costs are required to deploy the full collaboration solution.

C.

Only Cisco supports integration with third-party collaboration solutions.

D.

Microsoft offers a complete solution including endpoints, business video, and soft clients.

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Question 2

Which option is a key challenge for customers and their IT teams caused by the evolution of communication tools?

Options:

A.

skills of the IT teams

B.

keeping the organizational structure unchanged while adapting to new collaboration solutions

C.

fragmentation and complexity of collaboration tools

D.

time for implementation of collaboration hardware

E.

managing infrastructure that is not based on Cisco Collaboration

F.

costs of collaboration

Question 3

Which definition is the best description of collaboration?

Options:

A.

software and tools that enable teamwork

B.

working together remotely

C.

video and chat applications running via the Internet

D.

people working together to reach a common goal