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Oracle Field Service 2022 Implementation Professional Questions and Answers

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Question 1

An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.

Which additional capability becomes available as a result of this routing feature being enabled?

Options:

A.

the ability to set travel optimization goals either based on time or distance

B.

the ability to set travel optimization goals either based on cost or resource utilization

C.

the ability to set travel optimization goals based on current traffic data

D.

the abilityto set travel optimization goals based on predicted traffic data

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Question 2

A customer wants to configure the OFSC GUI to show when a resource has not activated their route by the exact planned shift start time and send an email to theresource's supervisor.

Which two options are true regarding how this requirement is supported?

Options:

A.

Configuring a message scenario using the launch condition "Route is not activated" will also enable the Alert Setting "Route has not been started x minutes after the start time of resource work day".

B.

The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 1 minute(s).

C.

The Alert Setting "Route has not been started x minutes after the start time of resource work day" should be configured for 0 minute(s).

D.

The configuration related to email notification must be performed in the Message Scenarios.

Question 3

Your customer offers a "triple play" service where an installation requires three work skills: "Cable”,"Internet", and "Phone".

To accommodate this service, a work skill group has been set up called "Triple Play", and it includes each of those three skills with levels of 100.

This work skill group is assigned to all technicians, and it is also associated with a "Triple Play" capacity category.

One of the technicians named Billy Bishop also has the "Cable" work skill individually assigned with a level of 50.

Which two statements are true effect this configuration has on activity assignments and capacitymanagement?

Options:

A.

An activity with a single work skill "Cable", with a "Required" level of 100, will not be automatically assigned to Billy Bishop.

B.

An activity with a single work skill "Cable", with a "Required" level of 100, will not consume capacity from the "Triple Play" capacity category.

C.

An activity with a single work skill "Cable", with a "Required" level of 100, can be automatically assigned to Billy Bishop.

D.

An activity with a single work skill "Cable", with a "Required" level of 100, will consume capacity, from the "Triple Play' capacity category

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