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BCS ITILF Exam With Confidence Using Practice Dumps

Exam Code:
ITILF
Exam Name:
ITIL Foundation
Certification:
Vendor:
Questions:
324
Last Updated:
Apr 30, 2025
Exam Status:
Stable
BCS ITILF

ITILF: BCS Other Certification Exam 2025 Study Guide Pdf and Test Engine

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ITIL Foundation Questions and Answers

Question 1

Which of the following options is a hierarchy that is used in knowledge management?

Options:

A.

Wisdom - Information - Data - Knowledge

B.

Data - Information - Knowledge - Wisdom

C.

Knowledge - Wisdom - Information - Data

D.

Information - Data - Knowledge - Wisdom

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Question 2

What does the term “Wisdom” represent within the Data-to-Information-to-Knowledge-to-Wisdom (DIKW)?

Options:

A.

The complete collection of all data and data repositories in the organization

B.

The knowledge to manage organization processes and people

C.

The complete collection of all process management structures in the organization

D.

The contextual awareness to provide strong common sense judgement

Question 3

Which one of the following do major incidents require?

Options:

A.

Separate procedures

B.

Less urgency

C.

Longer timescales

D.

Less documentation