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SAP C_C4HCX_24 Dumps

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Total 80 questions

SAP Certified Application Associate - Solution Architect for Customer Experience Questions and Answers

Question 1

As a field sales representative in the consumer products industry, you want to plan and execute your regular customer visits.Which of the following features can help you to manage these tasks more efficiently?Note: There are 2 correct Answers to this question.

Options:

A.

SAP Predictive Analytics

B.

Perfect store

C.

Quote management

D.

Routes

Question 2

Which of the following subprocesses are part of the recruit to retire (total workforce management) process? Note: There are 3 correct Answers to this question.

Options:

A.

Avoid unplanned downtime

B.

External workforce

C.

Hire to retire

D.

Travel to reimburse

E.

Guided buying

Question 3

What is CTI integration used for?

Options:

A.

Integration with a communication management system

B.

Integration with government systems

C.

Integration with Microsoft Outlook

D.

Integration with social networks

Question 4

You want to automate the build and deployment steps during development.Which of the following steps are part of a CI/CD-pipeline?Note: There are 2 correct Answers to this question.

Options:

A.

Continuous integration)

B.

Continuous delivery

C.

Continuous inspection

D.

Continuous debugging

Question 5

You are implementing a recruit to retire end-to-end process for new employeesWhich key roles need to be evaluated?Note: There are 3 correct Answers to this question.

Options:

A.

IT administrator

B.

Internal employee

C.

Line manager

D.

New hire

E.

Purchasing manager

Question 6

Which of the following elements are part of cloud management tools, feature set B, within SAP BTP?Note: There are 2 correct Answers to this question.

Options:

A.

Directory

B.

Node

C.

Subaccount

D.

Space

Question 7

You are executing the source to pay end-to-end process. What are the critical steps you always need to evaluate? Note: There are 2 correct Answers to this question.

Options:

A.

Plan asset maintenance

B.

Negotiate and manage contracts with trading partners

C.

Hand over and qualify leads

D.

Plan and forecast demand for goods and services

Question 8

Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?Note: There are 2 correct Answers to this question.

Options:

A.

Lifecycle campaigns for large contact lists

B.

Building activities and event-driven journeys

C.

Immediate reactions to customer behavior

D.

Multilevel ad hoc programs

Question 9

You are executing the lead to cash end-to-end process for a discrete industry customer.Which of the following subprocesses would you evaluate?Note: There are 3 correct Answers to this question.

Options:

A.

Lead management

B.

Supplier contract management

C.

Campaign management

D.

Customer consent management

E.

Talent management

Question 10

Which of the following suite qualities is supported by SAP Master Data Integration?

Options:

A.

Seamless user experience

B.

Coordinated lifecycle management

C.

Aligned domain models

D.

End-to-end business blueprints

Question 11

You receive a call from the marketing team saying they need to make a decision about a campaign to collect new contacts with an SAP Emarsys Customer Engagement form.Where can you check the number of new contacts who signed up via an active SAP Emarsys Customer Engagement registration form?Note: There are 2 correct Answers to this question.

Options:

A.

Under Management> Form Settings

B.

Under Web channel campaigns reporting for the campaign that includes the registration form

C.

Under the program reporting for the Shopify Registration Confirmation tactic

D.

Under Analytics> Registrations > Per Contact Source

Question 12

As an analytics administrator you want to adapt reports in SAP Sales Cloud and SAP Service Cloud using standard functionality.What options are available to you?Note: There are 3 correct Answers to this question.

Options:

A.

Create a custom key figure.

B.

Create a data source.

C.

Design a report view.

D.

Run real-time queries to external databases.

E.

Design an SAP HANA view.

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Total 80 questions